The Role
As a Customer Service Associate, you’re passionate about ensuring people have the best experience, every time. You’ll be delivering outstanding customer service to our many clients and business contacts across a variety of channels and will be relied upon to offer thoughtful and knowledgeable assistance. You have a super strong ability to seek resolutions quickly and efficiently for all customers.
Who You Are
What You’ll Do
What We Are About
If you’re on the Cymax Group team, it’s because you have the power to make a change and we are here to support you so that you can do so. We’re committed to an equitable employee experience, opportunity, pay and support for every employee. We value inclusion, regardless of gender identity or expression, race, ethnicity, family or marital status, religion, socio-economic status, veteran status, national origin, age, sexual orientation, education, or ability.
Culture at Cymax Group
We consistently strive to create a workforce that represents the communities we serve and are committed to creating an environment where everyone can bring their full selves to work. As a company, we value new perspectives to drive innovation and connection, and that means valuing diversity. Our inclusive team is filled with teammates from all around the world, working asynchronously across different time zones. We champion the people in our communities working to effect change and think big.
Benefits
We offer supports for our team members and their families including an employee assistance program, 100% paid health and dental benefits in Canada, easy access to online and phone-based counselling services, and a remote-flexible work environment.
Compensation
We are committed to transparency in our hiring process. The Salary Range for this role is between $19 and $20 depending on experience, skills, training and organizational needs.
Our salary ranges are determined by role, level and location. This compensation range reflects the minimum and maximum for new hire salaries for the position. It is not typical for an individual to be hired at or above the midpoint of the range for their role. Only in rare and exceptional circumstances, where a candidate has the experience, skills and expertise to far exceed those required for the position, will we consider paying above the midpoint of the range for this role.
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