Manulife
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The Opportunity
We are seeking a highly motivated Business Intelligence Analyst to join our team. The ideal candidate will be responsible for analyzing and interpreting complex data to inform business decisions, develop and maintain effective data reporting tools, and use their expertise in Power Apps, Power BI, Office 365 suite, SQL, and forward-thinking to help drive growth and innovation within our organization.
Responsibilities
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Analyze large and complex data sets to identify patterns, trends, and insights that advise business decisions.
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Develop and maintain effective data reporting tools, dashboards, and visualizations that deliver accurate and timely insights to partners.
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Communicate effectively with both technical and non-technical partners and build strong relationships with colleagues across the organization.
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Collaborate with partners across the organization to understand their needs and provide them with actionable insights that help them achieve their goals.
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Stay up to date with the latest data analytics technologies, trends, and standard methodologies, and continuously improve our data analytics processes.
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Use SQL to extract, manipulate and analyze data.
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Create business process automation and custom applications using Power Apps.
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Develop and manage Power BI reports and dashboards.
What motivates you?
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You obsess about customers, listen, engage and act for their benefit.
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You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
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You thrive in teams and enjoy getting things done together.
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You take ownership and build solutions, focusing on what matters.
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You do what is right, work with integrity and speak up.
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You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
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Bachelor’s degree from an accredited University in a related field such as Computer Science, Mathematics, Statistics, Business Administration or similar.
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Minimum of 1 year of experience in business intelligence analysis or a related field.
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Strong knowledge of Power Apps, Power BI, Office 365 suite, SQL, and data visualization tools.
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Excellent social skills, including the ability to collaborate optimally with others and build strong relationships with partners.
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Strong analytical and problem-solving skills, with a demonstrable ability to a sophisticated data sets and provide meaningful insights.
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Forward-thinking and able to innovate and develop new solutions to improve our data analytics processes.
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If you are a driven and analytical individual who enjoys working in a dynamic environment, then we encourage you to apply for this exciting opportunity to make an impact in our organization.
What can we offer you?
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A competitive salary and benefits packages.
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A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
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A focus on growing your career path with us.
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Flexible work policies and strong work-life balance.
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Professional development and leadership opportunities.
Our commitment to you
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Values-first culture: We lead with our Values every day and bring them to life together.
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Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
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Continuous innovation : We invite you to help redefine the future of financial services.
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Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
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Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Waterloo, Ontario
Salary range is expected to be between
$55,125.00 CAD – $91,875.00 CAD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.