Sheridan College Looking for Admission Adviser & Enrolment Specialist at Brampton, Ontario, Canada Full Time

Reporting to the Manager, Admissions, the incumbent is a member of the admissions function and supports the multi-term processing of post-secondary applications to Sheridan. They are primarily responsible for the effective, accurate, and efficient processing and assessment of applications for a diverse population of domestic and international applicants including direct (i.e. high school) and non-direct (i.e. mature, transfer, internationally trained individuals, etc.) students to support the achievement of the College’s enrolment management targets and fiscal goals. They are also responsible for providing direct advising to applicants and students on admission matters, applying in-depth program and admissions expertise to analyze and resolve issues. The incumbent conducts international credential evaluation for large markets, and liaises with faculty, staff and other departments on behalf of applicants where necessary. They provide subject matter expertise and recommendations when it comes to admissions business process and systems analysis.

What You’ll Be Doing

• Processing and monitoring application progress throughout the admissions cycle in a multi-term environment to appropriately determine the achievement of program new student enrolment targets.
• Interpreting and assessing applications and academic credentials to determine admission status and apply admission decisions.
• Analyzing enrolment data for assigned program areas to determine the appropriate number of applications and offers required to meet program targets. Alerts Manager Admissions to potential concerns in achieving established enrolment projections
• Updating admission related data inputs (i.e. checklists, decisions, etc.) in the Student Information System (SIS) to ensure accuracy of applicant and admissions information and support the generation of related applicant communications
• Compiling and verifying information for automated admissions processes
• Working collaboratively with team members to ensure that all admissions standards are understood and are deployed consistently and equitably for all programs
• Liaising with the academic schools/coordinators for programs that require the assessment of supplemental admission requirements to ensure timely review
• Appling a strong understanding of both the Ministry (MCU) and Sheridan admissions policies such that admission decisions are consistent with those policies.
• Investigating and resolving issues related to application processing, admission requirements, and decisions
• Identifying, investigating, and reporting suspected fraudulent admissions cases
• Maintaining accurate and up-to-date admissions and enrollment data and information using the college’s admissions, student records and data management systems
• Providing subject matter expert knowledge to the Faculty and/or program coordinators regarding individual admissions decisions and/or requirement changes
• Maximizing international student enrollment of qualified candidates by accurately and efficiently adjudicating academic credentials and curriculum from large markets
• Working with team members to prioritize processing and distribution of work to ensure credential evaluations volumes are optimal
• Ensuring accurate input and codification of international credential evaluations and equivalencies into the student information system (SIS) to support the efficient timing of admissions assessments and decisions
• Researching, assessing, and documenting a large and complex body of information on educational systems from around the world and determines international curriculum equivalences.
• Liaising with OTR departmental staff (i.e. Assessment Centre, Recruitment, Records and Registration, etc.), other institutional stakeholders (i.e. Student Affairs, Faculty program coordinators, etc.) as a subject matter expert for admissions processes and to resolve applicant issues.
• Performing other duties as assigned

About You

You are a student/client-centered individual with a passion for facilitating student success and enhancing the student experience.

You are an agile individual with an ability to respond to change, adapt and seek improvements while applying principles of creative problem solving to most appropriately and effectively support each student’s unique needs.

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.

You have superlative presentation and influencing skills with an ability to influence at all levels and obtain buy-in when diverse needs and competing priorities exist and can clearly communicate complex information verbally and in writing across multiple levels.

You have excellent written and verbal communication skills, and ability to present to diverse audiences and communities.

You enjoy balancing many different tasks, staying organized and planning and have the ability to integrate multiple streams of information, prioritize and track multiple projects to meet a demanding workload and keep things running smoothly.

You have a knack for engaging others with strategic social media and email campaigns. Your analytical, research and problem-solving skills allow you to identify and implement opportunities for improvement

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.

The Successful Candidate Will Also Possess The Following Qualifications

• Must possess a 3-year diploma/ degree in the field of education, social sciences, information technology, business administration or a related field
• Must possess a minimum of 3-years experience in a position processing complex and specialized information/guidance. (Or a combination of relevant education and experience)
• Must possess a thorough understanding of post-secondary education academic programs, organizational and educational structures, admissions processes, assessments and educational standards or equivalencies
• Must have superior customer service skills, problem-solving, data analysis, judgement, tact, and diplomacy.
• Must have experience with application and admissions operations, determining program eligibility, credential assessment, assessing eligibility for advanced entry opportunities, reporting and analysis to monitor admission and enrolment targets, generating written and electronic applicant/student correspondence and functional use of a Student Information System (SIS).
• Fluency in a second language other than English is preferred. Preferred languages are based on market needs and language coverage within the current admissions team.

Who We Are

Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World (https://sheridan2024.sheridancollege.ca/), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.

• For more information, visit: Why Work at Sheridan

Other Details

Faculty/Department: Office of the Registrar

Primary Work/Campus Location: Davis(may be assigned activities at any Sheridan campus)

Work Categorization: Hybrid Position – On-site at least 3 days/week

Reference #: J1223-0102

Employee Group: Support Staff

Payband: J

Hourly Range: $41.12 – $47.67

Hours/Week: 35

Hours: 8:30am – 4:30pm

Application Deadline: December 15, 2023

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.