Toyota Canada Inc.

Job Description

Business Innovation Communications Specialist

Rank 4

Scarborough, ON

Deadline: Please apply by December 24th, 2023.

Toyota Canada Inc. (TCI) currently has an exciting opportunity for a communications professional to play a key role in our customer centric and Dealer Delivered Digital Connected Retail Journey. This is a full-time opportunity and will report to the Manager, Business Innovation. The team member for this opportunity will be the key communicator of Digital Connected Retail to our customers/owners, Dealers and Team Members for the Toyota & Lexus brand.

What We’ll Bring:

Company & Culture

A hybrid work environment
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career
A focus on respect for people and continuous improvement
Summer Hours – condensed work week during the summer

Benefits

Competitive compensation package including bonus
Extended health care and dental benefits effective immediately
Company pension plan with additional employer contributions
Associate vehicle discount program
Reimbursement programs (tuition & fitness)
Paid holiday shutdown and competitive paid time off benefits
Sabbatical leave program

What You’ll be Doing:

Lead & Develop Strategic Communications

Be a ‘Connected Retail Champion’ by building commitment to our vision and corresponding projects
Prepare and oversee communications and merchandising in support of the Connected Retail strategies and initiatives
Work cross-functionally with key stakeholders across the Toyota and Lexus ecosystem (leadership, team members, Dealers) to create cohesive and compelling narratives towards our mutual goals
Transform planning activities into engaging content (website, blogs, newsletters, video, etc.)
Publish and maintain digital communication channels for internal stakeholders and audiences
Proactively seek out opportunities and deliver content from Connected Retail throughout the enterprise (speaking engagements, cross-functional publications, etc.)
Build and execute a Dealer facing communications plan that leads to confidence and successful adoption of key Connected Retail initiatives.

Engagement Planning & Communications Support

Lead the strategy development within TCI for how we leverage internal and external partner engagements to advance our Connected Retail efforts together
Lead the planning, coordination, and execution of quarterly Dealer subcommittee events
Support all communication activities for internal (TCI) Management and Executive engagements
Be the main point-of-contact to provide direction for Dealers and Internal partners on messaging and strategy related to innovation

Team Management and Operations

Provide communications leadership and counsel to the Connected Retail team; ensure a consistent standard for all communications
Remain informed on industry best practices and innovation in retail/automotive
Control departmental processes to efficiently plan for and execute projects (inputs and approvals)
Oversee departmental budgeting and planning activities
Develop departmental guides to ensure clear understanding and adherence to procedures and processes, maximizing resources and producing results

What You’ll Bring:

A post-secondary degree/diploma, preferably in Marketing, Communications, PR, or related-field
3+ years of marketing/communications experience; ideally in a corporate environment
Excellent story-telling skills with an ability to simplify concepts and tailor messaging for specific audiences; a knack for getting people to listen and act
Ability to build trust and confidence towards specified outcomes
Advanced planning and organizational skills (project/program and change management)
Deadline driven with an intimate understanding of the responsibilities, timelines and requirements
Experience with digital communication technology (websites, social media) an asset
Extremely strong interpersonal communication skills, including the ability to interact with all levels of the enterprise
Strong research, editing and proof-reading skills
Ability to travel occasionally (mainly within Canada), if required
French language skills (written and verbal) are an asset
Please include a portfolio of past communication and/or merchandising work with your application**

About Us

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada’s head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI’s Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.