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– Education: No degree, certificate or diploma
– Experience: Will train
Work setting- Hospitality industry
Tasks- Register arriving guests and assign rooms
– Process group arrivals and departures
– Take, cancel and change room reservations
– Provide information on hotel facilities and services
– Provide general information about points of interest in the area
– Investigate and resolve complaints and claims
– Maintain an inventory of vacancies, reservations and room assignments
– Follow emergency and safety procedures
– Clerical duties (i.e. faxing, filing, photocopying)
– Answer telephone and relay telephone calls and messages
– Assist clients/guests with special needs
– Handle wake-up calls
– Perform light housekeeping and cleaning duties
– Provide customer service
Work conditions and physical capabilities- Attention to detail
– Fast-paced environment
– Work Term: Permanent
– Work Language: English
– Hours: 35 to 44 hours per week
Salary: $17.00 hourly
