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- MANAGER, PRODUCT DEVELOPMENT – ACUTE HEALTHCARE***
Remote Role – U.S. or Canada
About The Role
We are seeking a passionate and experienced Manager, Product Development, to lead our Sunrise Financial Manager (SFM) team in delivering high-quality software solutions on time and within budget. You will play a pivotal role in ensuring our product meets the needs of our healthcare clients and contributes to the success of our organization.
Key Responsibilities
- Manage the development life cycle of SFM and Patient Financial Manager (PFM) products, including resource allocation, project planning, and execution.
- Lead and mentor a team of software engineers, quality engineers, and technical authors.
- Implement and champion the use of SAFe Scrum methodologies to guide agile development processes.
- Collaborate with stakeholders across departments to define product requirements, prioritize features, and track progress.
- Monitor key performance metrics, identify areas for improvement, and implement strategies to enhance team productivity and software quality.
- Establish and maintain effective communication channels with internal and external stakeholders.
- Foster a positive and collaborative team environment that promotes creativity, innovation, and professional growth.
- Recruit and onboard new team members, set performance goals, and provide ongoing coaching and feedback.
- Manage escalated issues from customer support and ensure timely resolution.
Job Requirements
Education
- Bachelor’s degree in computer science, engineering, or a related field, or equivalent years of experience.
- Master’s degree in business administration or a related field preferred.
Work Experience
- 8+ years of experience in software development, with 2-3 years at the leadership level.
- 2-4 years of experience leading healthcare software product development teams.
- Proven experience with Scaled Agile Framework (SAFe), specifically SAFe Scrum.
- Strong understanding of software development methodologies, including Agile and Waterfall.
- Experience with Microsoft .NET technologies, C#, and SQL Server.
- Prior experience working in the healthcare industry preferred.
- Knowledge of hospital billing systems and processes preferred.
- Excellent communication, interpersonal, and leadership skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Experience working in a cross-functional team environment.
- Experience managing and resolving customer support issues.
TRAVEL
Minimal
WORK LOCATION
Remote role based in the U.S. or Canada
