City of Toronto Looking for SYSTEMS INTEGRATOR 3 (IT System Support) at Toronto, ON Full Time

Job Category: Information & Technology
Division & Section: Technology Services, Technology Services Delivery
Work Location: City Hall, 100 Queen St. W., Toronto, M5H 2N1
Job Type & Duration: Full-time, Temporary (12 months) Vacancy
Hourly Rate and Wage Grade: $37.80 – $41.41, TF0206, Wage Grade 11
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Candidate List: Candiate List will be established. For applicability and duration, see below.
Number of Positions Open: 1
Posting Period: 24-Mar-2022 to 7-Apr-2022

In this role you will provide system development services related to Project & Work Package Management; Feasibility & Business Case; Business Requirements, Analysis & Design; Programming & Testing; Training & Documentation; Implementation & Rollout and maintenance/enhancements.

Major Responsibilities:

• Participates in business requirement gathering, analysis and design to address business opportunities & challenges.
• Provides inputs in assessment, analysis, evaluation and recommendation of design alternatives for projects & work packages.
• Participates in preparation of Business Requirements, Gap Analysis, Logical Data Models and Design documents deliverables for proposed solutions.
• Coordinates with internal & external groups on accomplishment of deliverables.
• Provides support to Data Management teams on transformation of clients’ business requirements as represented by logical data models into physical data models.
• Participates in walk-through of deliverables to identify potential problems.
• Provides inputs on improvements to current methodology, process, standards, & policies.
• Supports staff in design and implementation of business & data / information requirements into databases or file management systems.
• Develops programs to translate business requirements & designs into information systems.
• Prepares test data.
• Conducts testing of programs and systems for unit, system, performance, usability, user acceptance, disaster recovery and implementation tests.
• Prepares test cases & test scripts for system, performance, usability and acceptance testing of system solutions developed.
• Prepares documentation for systems to facilitate transfer of knowledge.
• Participates in implementation & rollout of developed systems.
• Provides inputs to “Go / No Go” cut-over decisions e.g. roll-outs.
• Travels to off-site locations.

Key Qualifications:

Your application must describe your qualifications as they relate to:

You must also have:

• Knowledge of Business Solutions Services Software Development Life Cycle (SDLC) methodology.
• Highly developed customer service skills with an ability to deliver excellent customer service to staff at all levels, with a flexible and willing ‘can do’ attitude.
• Strong interpersonal, verbal and written communication skills (i.e. presentations, report writing, liaison, and correspondence) and the ability to effectively communicate complex technical ideas and concepts at all organizational levels.
• Excellent organizational and time management skills, including attention to details, ability to set priorities, meet deadlines and deal with conflicting priorities and work demands.
• Ability to prioritize multiple tasks and manage interruptions, demonstrate initiative and assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Excellent interpersonal, analytical and problem-solving skills to deal effectively with all levels of staff and multiple types of requests.
• Demonstrated ability to exercise independent judgement, diplomacy and discretion in dealing with confidential information, operational matters and management staff.
• Ability to gather, analyze and consolidate information from various sources in a timely fashion.
• Ability to work independently and co-operatively with others in a multi-disciplinary team environment.
• Ability to work within time constraints and prioritize project tasks.
• Ability to work beyond normal business hours and weekends, when necessary

Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City’s Mandatory Vaccination Policy. Candidates will be required to show proof of vaccination during the recruitment process.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City’s Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.