EBlock Looking for Account Performance Manager at Calgary, Alberta, Canada Full Time

EBlock is a rapidly growing technology company in the automotive space. We are an engaged and energetic team of technology, automotive and sales professionals and we are committed to being the best digital auction company in the world. We currently have multiple openings for our Sales Team. If you want to be part of something big in the automotive industry, join our team!

E INC is the parent company of EBlock and EDealer unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle. Learn more at https://www.eblock.com/en-us.

Performance Manager Summary

The Performance Manager is a positive and energetic salesperson and account manager that loves the automotive business. This role is directly responsible for working within defined territories and supports the field team in that territory. This person will spend time piecing auction deals together, calling customers to build and develop relationships, signing up new dealers and providing general sales support to the sales team.

Responsibilities

What You Will Do:

• To build, enhance and nurture customer relationships to secure customer loyalty and increase business
• Actively working the phones to increase awareness of our product with our customer base
• Signing up new dealers and training on EBlock app and website
• Working in a team environment with your dedicated outside sales team.
• Resolve customer issues and complaints by taking immediate action independently or referring customer to appropriate manager
• Persuasively explains to customers and prospective customers how the company’s products and services can reduce customer’s costs and enhance their business
• Provides customer training as required.
• Negotiate auction deals between buyer and seller
• Keeps up to date with information about product and service innovations, changing needs of customers, market conditions and competitors and adjusts sales strategy accordingly
• Analyzes sales data and works closely with our Sales Ops team to optimize processes

Qualifications

What You Will Need:

• High School diploma or degree in a technical field preferred
• Two or more years’ experience in the automotive industry
• Effective self-motivation and self-starting skills with a focus on customer service
• Experience in the car auction/auto industry business an asset
• Strong customer service skills and telephone manner
• Excellent communication skills both verbal and written
• Ability to work with a high sense of urgency in a dynamic, fast-paced environment
• Organized with the ability to work to tight deadlines and under pressure
• Excellent administration skills
• Flexible and able to adapt to change quickly
• Able to follow instructions and work using your own initiative

What We Offer

• Competitive pay
• Sales Incentive Bonus
• Medical, Dental & Vision
• 401k/RSP with Match
• Paid time off (Vacation, Personal, Volunteer)
• Flexible working environment
• Continuous Learning
• And an amazing culture to top it all off!

At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay range for this full-time position is $45,000.00 – $54,000.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.

E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.