Who is CCI?
CCi Global Technologies is a quickly growing SaaS company committed to being the most trusted source for data aggregation and reporting within the automotive industry. Our core values of respect, collaboration, and trust are embedded in every aspect of CCi’s culture and influence how we interact internally and with our customers. Our initiative to become an industry leader starts with developing a culture that welcomes individuality by empowering employees to be heard at all levels while providing an environment to refine skills to achieve productivity. We at CCi, are constantly engaging with our employees to ensure they feel motivated to maintain a happy and healthy work life.
About the Role
Are you a proactive, customer-centric individual with a passion for building strong relationships with clients? Do you have experience in the software industry and a track record of driving customer success? If so, we have an exciting opportunity for you as an Account Success Manager at CCi! We are seeking a dedicated and motivated individual to join our team.
As an Account Success Manager, you will be responsible for nurturing and growing relationships with our valued customers. You will serve as the main point of contact for our clients, providing exceptional service and ensuring their success with our software products. You will work closely with our sales, customer support, and product teams to develop and execute strategic account plans, drive customer adoption, and identify upsell opportunities. The ideal candidate will possess a strong work ethic, exceptional attention to detail, and a relentless drive to achieve excellence in their work.
CCi operates as a hybrid working environment, combining the benefits of in-office collaboration with the flexibility of remote work. Our employees enjoy a balanced schedule, with four days spent working at our new office and one day working from the comfort of their homes. This approach allows for effective teamwork, face-to-face interactions, and a productive work environment, while also providing the flexibility and convenience that remote work offers. At CCi, we believe in fostering a dynamic and adaptable work culture that promotes both employee well-being and organizational success.
Role and Responsibilities:
Client Relationship Management:
Account Revenue Growth:
Technical Support and Solutions:
Client Experience and Satisfaction:
Data Analysis and Insights:
Requirements:
Why Join Us:
At CCi, we are committed to empowering our clients with the insights and solutions they need to thrive in a rapidly evolving marketplace. If you are passionate about driving revenue growth, delivering exceptional client experiences, and making a meaningful impact in the automotive collision industry, we invite you to join our team as an Account Success Manager.
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