Amex Looking for Recruiter at Toronto, ON Full Time

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Role & Responsibilities:
As the Recruiter supporting the high volume classes, you will be responsible for strategically executing the end-to-end hiring, while ensuring superior candidate and Hiring Leader experience. You will execute the recruiting process to acquire the best talent with speed and quality. You will be a talent champion who can actively stay connected to a robust pipeline, maintain long-term relationships, and energetically sell the role and the AXP brand.

Here’s just some of what you’ll do in this role:
Lead and own screening, assessment, interview, and offer process activities for the regional/functional segment

Enact broader GTA recruitment strategy to ensure delivery of qualified and diverse talent

Master ops excellence by using available technologies to improve efficiency and quality to accomplish the delivery plan

Recommend and drive improvements to the local sourcing strategy and pipeline by actively collaborating with GTA Manager

Work with Hiring Leader to achieve hiring volume and headcount goals, gather key input for candidate slates, and provide feedback on candidates and influences hiring decisions

Update and post jobs, manage requisitions, and disposition candidate

Conduct first round interview, intake meetings, interview debriefs, and reviews assessments

Structure new offers, works with compensation team to determine appropriate package and negotiate offer

Partner with employee relations, legal, background check, etc.

Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback

Create events and handle colleague referrals

Keep abreast of new hiring practices and trends in the industry

Excellent communication, collaboration, influencing, and problem-solving skills

Segment and industry-specific knowledge

Ability to effectively maintain relationships

Ability to partner with ancillary groups supporting TA processes

Ability to make logical decisions in a complex environment

Ability to work in a high-volume environment, handle multiple tasks, and prioritize accordingly

Ability to influence at the highest levels

Preferred Skills and Qualifications:
Bachelor’s degree from an accredited college/university or equivalent work experience

3-5 years of full cycle Recruitment experience

Minimum 1-2 years of experience with high volume/Call Centre recruitment

full lifecycle, corporate recruiting or related experience; preferably with exposure to financial services or Operations

Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook

Experience with recruitment tools, technologies, and platforms such as Taleo, Eightfold, LinkedIn Recruiter, HireVue and/or others preferred

Ability to build positive relationships and collaborate with hiring leaders and candidates in an engaging and persuasive manner

Experience working in a compliance driven organization preferred

Additional Details:
Location: Toronto, Ontario

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person’s age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.