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About KOHO KOHO’s purpose is to empower Canadians to build a great financial foundation with products that are radically transparent and easy to manage. We first launched in 2017, and we have since built a community of over 1 million users . Leading investors around the globe believe in our vision, and we’ve successfully raised over $320M to make our vision a reality.
Discover our culture here and get the inside scoop from our team here !
Role Description
As a Quality Assurance Coordinator, you will play a crucial role in ensuring the delivery and maintenance of KOHO as a high-quality product. Your responsibilities will include overseeing and analyzing weekly release-related testing results, coordinating with cross-functional teams to identify and resolve quality issues, and driving continuous improvement from a quality perspective. This person should have a strong attention to detail, excellent communication skills, and a passion for delivering exceptional quality.
Role Responsibilities
- Create and maintain documentation related to testing standards, processes, and protocols
- Monitor product quality and testing processes to ensure a high quality standard and identify areas for improvement
- Work closely with product and mobile development teams to coordinate weekly mobile releases
- Ensure that all quality-related deliverables to support weekly mobile releases are completed in a timely manner by performing release tasks directly as well as following up with relevant stakeholders on their functions
- Collaborate with stakeholders to assess and mitigate bugs and any other potential blockers associated with weekly releases
- Pair with technical teams to investigate and reproduce bugs as necessary
- Drive continuous improvement initiatives to enhance overall product and service quality, such as reducing the number of bugs found in release testing over time and/or improving our usage of quality-related tools and services (e.g. Mobot)
Role Requirements
- Familiar with manual testing fundamentals
- Strong analytical and problem-solving skills
- Detail-oriented with a high level of accuracy
- Skilled at communication and stakeholder management
- Ability to work independently and collaboratively in a team environment
- Comfortable learning new tools, platforms, and processes
- Key tools: Jira, Sentry, Lokalise, CircleCI, GitHub, Saucelabs
At KOHO, we are dedicated to providing pay transparency to all candidates. Compensation at KOHO is determined through various factors including but not limited to: comparable salary market data within Canada, technical skill assessment, a holistic view of previous work history, and internal pay equity with other KOHO team members.
Target Base Salary Range
$48,000 — $76,000 CAD
What’s In It For You?
We Invest Time And Resources Into Making Sure KOHO Is As Good As The People We Hire. Here Are Some Of The Reasons We Attract The Best People
🧘♂️ Balance Your Life – Company-wide summer wellness days, winter holiday closure, personal days, a wellness spending account, and maternity & parental leave top-up
💻 Remote First – Work from anywhere in Canada with a budget to set up your home office
🆙 Level Up – Access to an in-house certified performance coach and an annual training budget
🥅 Reach Your Goals – Salary assessments twice per year
🙌 The KOHO Culture – We have won 7 “Great Place to Work ®” awards since 2019
🤝 Be an Owner – Every KOHO employee gets a generous amount of equity with a 10 year exercise window
The KOHO culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact peopleaccessibility@koho.ca and the People and Culture team will be happy to help.
