Find our story here: About Meridian
Our Retail Banking Practice:
Our vision is to be recognized as the financial institution that has the most local impact, supported by a purposeful value proposition to our Members.
We have a passion for ensuring we maintain our tradition of exceeding Member expectations and helping them achieve their best lives. We deliver advice-based banking while providing tools that reduce complexity, offering the right information, and motivating our Members to reach their overall financial goals.
Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members’ holistic financial growth.
As Vice-President, Retail Product & Support:
You will provide leadership and direction for the Retail Product team and Retail Operations. You are passionate about continuous improvement and work closely with stakeholders across the organization to execute on Retail Revitalization, Product and Operations programs.
The position is accountable for pricing and profitability of Retail Deposit and Lending products and oversight of the Retail Operations team. In addition, the position will be responsible for contributing to and execution of Operations transformation as part of the broader Retail Revitalization program.
Specifically, the position will oversee the transformation of Retail Operations to drive efficiencies, reduce costs including automation of functions through RPA, AI or digital advancement and/or the outsourcing of functions to external vendors where appropriate.
The position will work very closely with the VP Transformation & Projects as a key stakeholder providing input into the development of Retail strategic programs.
While keeping abreast of market trends and reviewing internal and external consumer data is essential, what becomes more important is the ability to analyze the information, derive insights that can be applied to new opportunities or to enhance existing products/services/operations, and finally taking that information to create and execute new strategic and operational plans.
Relying on independent and collaborative means of engaging with internal and external stakeholders, conducting research, managing vendors and adhering to the regulatory environment is important in mitigating operational and reputational risk. The role will consistently focus on improving operations efficiency and effectiveness by identifying the appropriate use of technology solutions.
The VP is a senior role within the organization that will report directly to the Senior Vice-President, Retail/Wealth. It is crucial that the individual is proactive and possesses a passion for working within a fast-paced and dynamic environment to achieve annual and long-term strategic goals and imperatives.
What you will do:
Product Management and Operations
Leadership, Employee Engagement and Collaboration
How you will succeed:
Join us! This role is hybrid. Office Locations are 3330 Bloor St W, Etobicoke, and 75 Corporate Park Dr, St. Catharines.
Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues, your leader, and your Members which is very important to us.
What’s in it for you?
Our story:
Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.
Experience the Difference!
Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Meridian Credit Union.
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