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Physiomobility Health Group located in Shops at Don Mills is currently looking for an administrative assistant/receptionist. This is a part time position leading to full time employment for the right candidate.
About us
We are a medium size physiotherapy and rehabilitation clinic operating since 2005. We enjoy an excellent reputation in our community and our goal is to continue to provide professional, respectful and exceptional patient experience in a clean, organized and modern work setting.
We are currently looking for a friendly, enthusiastic, and motivated individual to join our team. This is an excellent opportunity for someone wanting to join a growing healthcare organization and build their career.
DUTIES AND RESPONSIBILITIES:
- Manage reception area and patient flow, greeting and checking patients in as they arrive
- Coordinate and schedule patient appointments efficiently and accurately, and ensuring practitioners stay on schedule by notifying of patients arrival
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Collect and update patient information, including insurance details and medical history
- Assist with billing and payment processing, including billing to third party insurance companies through various portals
- Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentiality procedures
- Responding to online appointment requests in a timely manner
- Completing confirmation calls/e-mails
- Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
- Daily & Monthly Balancing & Reports
- Other administrative tasks (manage office supplies and inventory, cleaning etc)
- Assist with creating and posting social media content
- Available to work 3 evenings/wk and Saturdays
QUALIFICATIONS:
- Previous receptionist/administrative experience at Physiotherapy clinic
- Excellent communication skills both verbal and written
- Performance oriented
- Excellent organizational and time management skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Experience using Practice Perfect is an asset
- Knowledge in Telus billing is an asset.
