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Data Entry Specialist (AML Operations)
Location: Toronto, ON/Hybrid
Duration: 11-12 months with possible extension/ possible contract to hire
Description:
Candidate profile details:
Degree/Certifications Required: Secondary Education / High School Diploma
Years of experience: 1-2+ years’ experience.
Project Scope: Regulatory Reporting and/or Anti-Money Laundering / Compliance activities
% Interaction with Stakeholders: Primarily back office operations work, with 30% + interaction with stakeholders
Back office vs telephone work : All back office work, engage on phone/email with internal business partners
Team Size: 44 people
Personality Style/Team Culture: curious, intelligent people.
Motivated to work in learning environment.
Interested in this area and wanting to learn and develop.
Able to work independently but also collaborating in groups
Selling Points of Position: interesting job, work is highly varied, work in huge and growing department with High chance of career growth and being converted to permanent role.
Best Vs Average Candidate: Existing knowledge and experience of AML Regulatory reporting, Client Onboarding KYC process and Payment processing. Above average technical skills. Previous experience working in operations role and data management ( error identification, enrichment and remediation ).
How will performance be measured: benchmark for productivity and project control.
Department overview:
Provide a range of analytical and/or operational process support within a defined functional area.
Develop and maintain knowledge of relevant regulations as well as existing and emerging AML regulatory reporting requirements, Client/TF, BSA, Sanctions, and ABAC risk across the business.
Customer:
Act as a key resource or representative by providing technical subject matter expertise / analysis or operational process support on Regulatory reporting, AML/ATF
Contribute to the identification, and implementation of new products, operating workflow, additional services / products / applications or operational efficiencies
Ensure reports are filed in accordance with regulatory requirements
Develop and execute on reporting functions, AML, Sanctions/ABAC and/or produce consolidated or aggregated reporting as appropriate
Refer or escalate processing or operational issues as needed based on a solid understanding of the processes, business requirements, issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Shareholder:
Prioritize and manage own workload to meet requirements for operations, service and productivity
Execute accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary
Comply with applicable internal and external audit and regulatory requirements and may actively participate in Audit Reviews, providing recommendations and guidance as required
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Regulatory Reporting, Anti-Money Laundering, Business Continuity Management)
Employee / team:
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Excellent organizational and time management skills. Ability to adhere to strict deadlines and handle high volumes of work. Attention to detail is crucial.
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally
Breadth & depth:
Require specialized expertise and performs multiple and/or diverse tasks that are highly complex, involving multiple steps, systems, and jurisdictions
Actively review internal processes/activities and provide ideas for process improvement
Transactions and activities require in depth knowledge across a broad range or variety of products, processes or systems within own area of specialty and where transactions could be characterized by moderate to high risk
Gather and analyze data to identify complex problems and escalates as required
Generally interact with internal customers / partners for functions performed and/or external customers May provide process / policy guidance to others (e.g. within team, internal partners)
Focus of work is weekly, monthly and/or longer with addition of adhoc and initiative-based requests, as required
Process subject matter expert in a range of technical processes and procedures Generally reports to a Team Manager
Summary of day-to-day accountabilities:
Candidates will be working within AML operations, conducting rapid (15-20 min) reviews of data discrepancy alerts that are triggered via system functionality / capabilities based on regulatory requirements / risk factors / behaviours.
Reviewing data discrepancy / incompleteness alerts for potential remediation
Read source documents such as book of record systems, physical documents etc and enter correct data in specific data fields on reporting systems using keyboards/computers/applications etc
Compile, sort and verify the accuracy of data before it is entered. And accurately record customer/client/transaction date.
Locate and correct data entry errors and/or report them to supervisors / partners within SLA
Compare data with source documents and/or re-enter data in verification format to detect errors.
Writing/Reaching out to partners for missing data and ensuring the same is provided and entered.
Interact with partners by responding to requests in an effective and timely manner
Must have:
1-2+ years of operations, data entry/enrichment, regulatory reporting, client onboarding / KYC, and/or payments transaction processing experience
Previous corporate / financial industry experience
Self-driven and motivated to learn
Able to work independent but also work as part of a team
Computer savvy – pick up on internal systems and quick learner. Previous advanced experience with computer applications, Microsoft Word and proficiency in Excel
Nice to have:
Previous banking experience (international included)
Professional education or certifications
Business writing experience
Qualification:
Short-listing Questions:
Computer savvy – MS office: Yes
Exp. from financial industry: Yes
Skills:
Data Entry 1 years
Experience with Transaction processing (posting of payments, reversals, write offs, etc.) 1 years
Organized and Attention to Detail Yes
Team Player Yes
Time Management Skills Yes
Nice to have:
Banking experience 1 years
Business Writing 1 years
