Brandt Group of Companies

Brandt Tractor Ltd is currently seeking a Foreman reporting to our Stoney Creek Construction & Forestry location.

The successful applicant for this position will be responsible for the daily organization and dispatch of technicians, providing quality repair work for the Stoney Creek Service Department, advising and making recommendations to the Service Manager regarding technician skills and training needs.

Duties & Responsibilities

Responsible for the organization of the work performed and quality control
Supervise the work of service technicians
Maintain an organized, clean work environment
Advise and mentor technicians
Commitment to customer service and service excellence
Ability to communicate and work effectively with customers, the service team, and other branch personnel
Establish & maintain an on-call field schedule
Converse with the customers and operators on the phone, email, or in person
Manage costs and ensure profitability of the department
Opening and closing work orders, preparing work orders for warranty
Other duties as required