The Boulevard Club Looking for Wellness Clinic Administrator at Toronto, Ontario, Canada Full Time

The Boulevard Club was announced as the Great Place To Work in Hospitality and Retail Industry in Canada for 2023 & 2024 with 23% in 2023 and 20% in 2024 higher employee satisfaction rate compared to other typical organizations in the Industry.

We take pride in providing safe and inclusive communities; that inspire wellness, growth, and excellence. We create exceptional, social, athletic, and recreational environments; celebrating memorable experiences and positive connections.

As an employee of The Boulevard Club, you will enjoy a high quality pleasant working environment and the following benefits:

• Education & Professional Development Assistance
• Employee Health & Wellness Program
• Bonus Program (eligibility criteria applies)
• Meal Plan
• Bike Share TO
• Night Transportation Assistance
• Summer Recognition Program
• Complimentary Parking (subject to availability)

Job Overview

Reporting to the Fitness & Clinic Director, this person will be the face of the Club’s Wellness Clinic which includes receptionist tasks such as receiving and answering phone calls and responding to the queries of the members that are related to appointments and schedules. Facilitates coordination of such between the wellness professionals and members.

Specific Duties Would Include, But Are Not Limited To

• Greeting members in a professional manner and ensuring they are treated with dignity and respect.
• Providing friendly and courteous service when assisting members with questions, reservations, service information.
• Managing daily operations of the Wellness Clinic.
• Managing patient files, patient history/records and copies and ensuring security and confidentiality.
• Providing information regarding therapists and services offered and providing recommendations as needed.
• Communicate with Housekeeping department to ensure all areas of the Wellness Clinic are neat, tidy, clean, and well-maintained and all equipment is safe and in good running order and reporting any deficiencies to the Clinic Director.

Qualifications

• 2-years-experience in a similar environment (medical clinic, spa, reception, etc.)
• College/University degree in related field preferred.
• Good computer and office equipment skills (Microsoft Office, POS, Jane experience is an asset)
• Understanding of medical terminology.
• Excellent interpersonal and customer service skills.
• Strong organizational skills.
• Strong written and spoken communications skills.
• CPR, AED and First-aid Certificate.
• Ability to work with a minimum of supervision.
• Availability required on weekends with flexibility in scheduling.

For over a century, The Boulevard Club has built a reputation around time honoured traditions, exemplary service, and unrivalled athletics programs for all ages and abilities, including tennis, badminton, water sports, fitness, swimming, basketball, pickleball, and more.

We pride ourselves on creating an exceptional Member experience thanks to an equally diverse and inclusive team. We know that our team members are vital to the success of the Club, which is why we hire well and enjoy developing and rewarding our team.

If you would like to work and learn from a team of professionals and build your career at one of Toronto’s top private clubs, The Boulevard Club may be a good fit.

We thank all candidates for their interest, however only those being considered for an interview will be contacted.

The Boulevard Club is an inclusive work environment and as such, has a workplace accommodation policy in place. Accommodations are available, upon request, for the interview process and other selection stages for job applicants with accessibility needs. Please contact Human Resources to discuss further.

About The Boulevard Club

The Boulevard Club is a family-oriented waterfront community that embraces caring, friendly individuals in an environment that celebrates diversity, respect and teamwork.Our Workplace Values are: Caring, Creativity, Diversity, Friendliness, Fun, Integrity, Respect and Teamwork.