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Position: Residence Host/Housekeeper
Positions: Full-time (May – September 2022)
Mission Hill Family Estate Winery
West Kelowna, Okanagan Valley, British Columbia
Be part of the next great story in wine!
Mission Hill Family Estate:
Firmly rooted in the Okanagan, our family winery began with an audacious vision – to redefine what’s possible for Canadian wine in the eyes of the world. With have a deep commitment to the region, and a relentless passion to produce wines that can stand alongside the best in the world. Our wines are crafted with bold precision and an uncompromising respect for the diverse vineyards and micro-climates here, expressing the extraordinary history that began with one bold dream.
Our Culture:
Our culture is unapologetically fast-paced, entrepreneurial, and results-driven. Each team member is a storyteller and makes an impact on a family-owned business that is building a lasting legacy in the Canadian and International wine industry. Our people have a relentless drive to always raise the bar, a genuine entrepreneurial spirit, a passion and love for what we do, to all act like owners, and to constantly innovate. We act with a sense of urgency, do everything possible to always overdeliver for our customers, and treat each other with humility and authenticity.
Who We Are:
We love what we do. We’re all in. It’s how we have accomplished great things. Like our amazing products and our brand, we want to tell you the exciting story of our winery, its growth, and our people. We’re on an amazing adventure and we want you to help write the next chapter with us. We are building a lasting legacy in the wine industry, and we’ve only just begun.
The life of our Housekeeper:
Provide high standards of guest services and housekeeping for the four residences, LakeHouse on Green Bay, Pelican House, Vineyard Cottages, and Naramata Residence
Run regular errands such as buying groceries and supplies;
Perform all cleaning duties to exceed standards and expectations
Maintain all rooms in terms of linens, cleaning, and dusting. Sort, count and mark clean linens, and store them in linen closets. Launder and press Terrace Restaurant linens as required
Prepare and serve continental breakfast when required. Ensure fresh coffee is made, hot water for tea is ready, and assorted items are displayed when necessary
Re-code entrance pads weekly as required to maintain the security of Green Bay Lake House and Pelican House
Ensure all buildings are locked as per security procedures
Be aware of bookings and associated responsibilities at the Green Bay Lake House and Pelican House. This includes room assignments, welcome package preparation, check-in, check-out, and any other duties related to guests.
Assist in general inventory maintenance, reporting to Manager, Winery Services to ensure sufficient inventories and adequate supplies are available and restock when necessary (groceries, glasses, linens, writing supplies, silverware, bathroom and kitchen supplies)
Do you have what it takes?
You are a perfectionist, a natural problem solver, and pride yourself on providing a 5-star experience for your guests.
Your perceptivity allows you to anticipate the needs of your guests before they do, and your keen observational skills make you a master of the houses, identifying any flaw or maintenance required before it becomes an issue.
You have a genuinely warm presence, drive for excellence, and are a master multi-tasker. No job is too small, and you believe the experience lies in the details
1-3 years in the housekeeping industry minimum required
Experience in Relais and Chateaux properties is considered an asset
Focus on exemplary gracious and discrete guest service
A strong work ethic required
Ability to work effectively and efficiently independently or in a team environment
Proficient in MS Office
Previous experience in administration, reporting, or inventory maintenance is an asset
Apply Now!
We want to hear from you! Apply on our website today: www.missionhillwinery.com/Work-With-Us/
