KDS Dental lab Looking for Customer Service/logistics coordinator at Concord, ON Full Time

Full Job Description

The Logistics Coordinator is responsible for arranging and coordinating the transportation services for our customers. Focus is, but not limited to domestic and cross border over the road and intermodal shipments.

Key Responsibilities:

• Responsible for complete order management (origin to destination) while ensuring data integrity is high when building, managing and completing orders
• Source carriers and negotiate the best possible rates while maintaining service requirements
• Monitor, measure and provide feedback on carrier performance
• Communicate with customers, sales and operations team
• Provide feedback to sales and business development on areas of opportunity
• Perform all the above responsibilities in alignment with the company’s strategic objectives

Skills/Qualifications:

Customer Focus & Management, Attention to Detail, Creative & Innovative Thinking, Problem Solving, Negotiation, Self Management, Teamwork

Requirements:

• At least 1 year relevant experience within a freight brokerage environment is a requirement.
• Good understanding of the transportation industry and related documents and good knowledge of North American geography
• Must have exceptional communication skills both written and verbal
• Must possess good negotiation skills and excellent judgment
• Must have excellent customer service skills, a strong work ethic with exception interpersonal skills
• Well Organized, detail oriented with the ability to multi-task, manage priorities, work under pressure and take on additional tasks
• Ability to work in a fast-paced environment with minimal supervision
• Knowledge of Microsoft Office; and ability to use and apply various software systems and tools to assist in finding equipment/freight, calculating rates and managing order transactions.

We are an equal opportunity employer that fosters inclusive, equitable and accessible environment.

Job Types: Full-time, Permanent

Additional pay:

Benefits:

• Dental care
• Employee assistance program
• Extended health care

Schedule:

Experience:

• 3PL Brokerage Logistics: 1 year (required)

Job Types: Full-time, Permanent

Salary: $40,000.00-$60,000.00 per year

Benefits:

• Dental care
• Extended health care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Concord, ON L4K 4C9: reliably commute or plan to relocate before starting work (preferred)

Experience:

• logistics: 1 year (required)