Essential Duties:
Responsible for training assigned operations employees, which includes conducting training sessions, mini courses, in-service presentations, and client training presentations, as well as assisting in the development of training materials
Observe trainees to identify where they are experiencing difficulty, and take instructional steps to clarify information; track enrollment of training participants and distribute enrollment information to appropriate departments
Maintain a timely and accurate written record of all conferences and verbal warnings to support the decision to retrain or terminate a trainee ensuring the adherence to departmental policies and procedures
As assigned, participate in the analysis, design, and development of web-based training programs which may include updating existing training materials ensuring adherence to departmental policies and procedures
Applicant for this job will be expected to meet the following minimum qualifications:
Education:
High school diploma or GED required
Additional post-secondary courses taken in education, communications, English or a related field from an accredited college preferred
Experience:
Minimum one year training or professional teaching, quality assurance or coaching experience required
Minimum one-year professional training which may include public and private school experience, corporate training or related training experience preferred
Other:
Basic knowledge of MS Outlook, Excel, Word, and PowerPoint required
May be required to work varying shifts as assigned
Compensation:
Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond (tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity and pet insurances, identify protection and more)!
Apply today to join us in work worth doing!
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