MLSE Looking for Manager, Learning & Organizational Development at Toronto, ON Full Time

Maple Leaf Sports & Entertainment Ltd. (MLSE) is Canada’s preeminent leader in delivering top quality sport and entertainment experiences to our fans. MLSE is one of North America’s leading providers of exceptional experiences. It is the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League) and Toronto FC II (MLS NEXT Pro). MLSE owns or operates all of the venues its teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and the OVO Athletic Centre. MLSE also provides fans in Toronto incredible live music and entertainment events. MLSE strives to deliver championships to our city and our fans and bring the world to its feet.

The Manager of Learning & Organizational Development will be expected to serve as a trusted business partner, working closely with leaders across the organization and the HR team, to drive strategic learning and development through robust and thorough solutions, enabling individuals and departments to achieve extraordinary results. Reporting to the Senior Director, Talent, Learning & Development, the successful candidate needs to be passionate about leadership and career development programs and practices, have demonstrated analytical and technical skills and must be an excellent project manager. This role requires strong communication and collaboration skills to form relationships at various levels of MLSE.

• Lead the end-to-end learning and career development lifecycles for all levels of the organization
• Design, develop and implement core learning programming and create curriculum that enables employees across the organization to reach their peak potential
• Create leadership development programs aligned with MLSE’s Common Purpose and strategic priorities
• Deploy a range of learning modalities to support a variety of learner experiences, ensuring content is timely, relevant, and connected to responsibilities and growth
• Continuously measure the effectiveness of all development programs, identifying trends and insights to make updates/improvements on an ongoing basis
• Provide program management support for the Talent Review process and partner with the HRBPs to ensure that development plans are in place and progressing
• Manage external coaching programs and engagements for leaders across the company
• Support the organizational onboarding strategy aligned with MLSE’s employee value proposition
• Identify learning partners to support content needs, meeting with current and potential vendors on an ongoing basis
• Champion and support full inclusion by embedding Equity, Diversity & Inclusion (EDI) practices, while helping the EDI team to roll out and run EDI Initiatives through MLSE’s LMS (Workday)
• Assist the HR Technology team as needed with Workday LMS functionality, support, maintenance, reporting and upkeep

• Minimum of 5 years HR experience, with a specific focus on learning and development/training expertise
• Ability to work closely with senior leadership to understand and assess L&D needs and translate this into a thorough learning strategy
• Diverse L&D experience: compliance training, customer service, leadership training, manager development
• Background in curriculum development: experience with building, designing and facilitating digital learning/training content
• An organizational development practitioner, with a passion for building and sustaining a positive workplace climate and culture focusing on employee engagement
• Proven capabilities developing highly engaging content that builds collective competencies and drives incredible employee experience
• Exceptional communication and facilitation skills
• Experience in a work environment with a strong Customer Service culture
• Extensive experience with Workday Learning Management System preferred
• Strong digital dexterity and experience using current leading-edge technologies and learning platforms

Additional Information

Apply by: April 24, 2022

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Maple Leaf Sports & Entertainment Partnership will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

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