Customer service is the provision of service to customers before, during, and after a purchase. The perception of success of such interactions is dependent on employees “who can adjust themselves to the personality of the customer”.
Duties and Responsibilities of a Customer Service Job
Extra Skills
Customer service is an integral part of the marketing department of an organization. Marketing services do not end with sales.
It includes after-sales services too. It means communicating with the customers and answering their queries. It may be regarding the installation or use of the product, product features, complaints against the product, fixing up appointments for services, complaints against poor quality services, etc. Hence, the customer services team is dedicated towards making sure that the customer queries are resolved on time and that they are satisfied with the organization.
Job Types: Full-time, Permanent
Salary: $19.23 per hour
Additional pay:
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
Application deadline: 2022-04-29
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