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Food and Beverage Serving Skills
Advise on menu selections
Serve food and beverages
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Take orders and relay to kitchen and bar staff
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Business Equipment and Computer Applications
Point of sale system
Additional Skills
Address customers’ complaints or concerns
Clear and clean tables, trays and chairs
Provide customer service
Weight Handling
Up to 9 kg (20 lbs)
Work Setting
Restaurant
Work Conditions and Physical Capabilities
Fast-paced environment
Standing for extended periods
Bending, crouching, kneeling
Work Location Information
Urban area
Personal Suitability
Initiative
Effective interpersonal skills
Team player
Reliability
Organized
Health benefits
Health care plan
Disability benefits
Dental plan
Vision care benefits
Paramedical services coverage
Financial benefits
Gratuities
Long term benefits
Group insurance benefits
Life insurance
