Willis Towers Watson Looking for Market Sales Operations at Toronto, ON Full Time

The partner to Market Leaders as the local coordinator of all growth enablement activities. Market Leads will support the execution, progression and analysis of the regional strategy, at the market level by partnering closely with Market Leadership, Client Management Leadership, CRDs and LRMs in collaboration with LOB leads.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

Deliver insights and partner with sales leadership and marketing to execute growth themes locally

Manage and execute consistent approach to ICF and NPS locally and report engagement for the market by client and by market/LOB

Identify, monitor and report client’s at-risk at the market level to develop robust action plans

Execute growth priorities locally through growth planning, account planning and sales campaigns

Collaborate with regional and market leaders to strategize, develop and execute on complex campaigns to grow and retain our client base

Partner with market LOB leadership to identify target clients across all tiers to increase client integration

Determine action plans to be executed locally to improve client satisfaction results

Deliver client monitoring themes within the market and manage action plan against priorities

Collaborate with Sales Operations colleagues to drive growth activities and share best practices

Manage data integrity within ECS and CRM(s) to ensure client lead, team members, segmentation, pipeline and activities are represented accurately

Report CRM metrics such as pipeline analytics, activity and insights to drive sales actions

Manage and report annual sales goal development in partnership with finance

Deliver pipeline reporting in partnership with finance and uphold new business financial discipline

Act as local owner of CRM and sales tools by reviewing utilization and adherence

Utilize and partner with COEs to execute and project manage marketing, MCI, RFP, contracting and reporting activities

Execute consistent implementation of Sales Operations activities locally

Share and leverage best practice across WTW to deploy locally

The Requirements

Ability to collaborate and partner with sales leadership and colleagues

Strong project management and analytical skills with ability to successfully communicate across multiple stakeholder groups

Strategic thinker

Ability to coordinate and connect multiple growth priorities

Ability to partner multiple COEs and stakeholders

High level of business acumen

Team-oriented and collaborative

Broad understanding of WTW capabilities and expertise

Equal Opportunity Employer