Key Accountabilities:
Provides leadership, direction and mentoring to the Human Resource department at the site level; develops performance objectives and delivers performance evaluations for direct reports
Implements programs, policies and procedures developed by Shared Services HR
Develops annual HR budget in addition to monitoring, updating and reporting any budget variances
Provides HR support to site managers and team members; provides guidance on conflict resolution, performance management, career development and succession planning
Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementations and deliveries
Oversees programs such as recruitment, orientation, training, attendance, health & safety, progressive discipline, etc., at the site level
Develops and implements HR strategic plans as directed; ensures site operations align with corporate objectives
Acts as a resource and ambassador for change management initiatives to drive a faster adoption for the change
Conducts or assists in confidential workplace investigations
Oversees ability management
Resolves issues as they are escalated
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, ownership, team members, vendors and regulators
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as required
Education and Qualification Requirements:
Post-Secondary Education in Human Resources Management (Diploma/Degree in HR) or an equivalency of work experience of at least five years in a Human Resources Management position. A combination of education/experience may be considered if it directly relates to this position
Charted Professional Human Resources (CPHR) designation is considered an asset
1+ years of union experience
Ability to exceed internal and external guest expectations through leading by example and by providing timely, effective and service oriented support and service to operation managers
A track-record of effective human resources guest service to a number of departments with competing needs, and providing sound advice on sensitive matters
Ability to maintain confidentiality; mediation and conflict management/resolution experience is required
Superior ability to communicate effectively, both written and verbally
Proven ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations, and effectively resolve issues
Computer literacy in all applications of MS Office and HRIS experience required (JD Edwards preferred)
Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement.
Collaborative (solicits input to improve/enhance strategy and development)
Candidates must be ready and willing to work a flexible schedule. The hours of work will be based on guest and business needs
The ability to successfully pass a criminal record and credit check through the Gaming Policy and Enforcement Branch
Poste : agent du service à la clientèle Lieu de travail : Laval en présentiel Salaire : jusqu’à 23 $...
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