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Job Description:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Director, the Manager is responsible for developing and leading a geographically dispersed team of consultant experts that support an integrated and interdisciplinary quality system across the Vancouver Island Health Authority (VIHA). The Manager is responsible for the development and implementation of quality process improvement programs, policies and procedures that are aligned with the organization’s culture, values and strategic direction.
QUALIFICATIONS:
Education, Training And Experience
A level of education, training and experience equivalent to a Masters degree in a related field such as Nursing, Health Information, Health Administration, Leadership, Human Factors and eight (8) years’ related experience including leading change initiatives and working with quality improvement processes in a large organization.
Skills And Abilities
Experience in the development and application of capacity building tools and strategies.
Thorough knowledge of and demonstrated proficiency in office management systems, quality improvement methodology and systems thinking.
Demonstrated ability to:
Lead a multidisciplinary team.
Communicate effectively, both verbally and in writing.
Establish and maintain effective working relationships both internally and externally.
Perform under explicit time constraints.
Work independently or as part of a team.
Lead change in a complex interdisciplinary / multigenerational environment.
Provide client focused services and teamwork.
Develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
Identify, plan and complete work assignments.
Problem-solve under pressures of time and pace.
Organize workload and prioritize to ensure project deadlines are met.
Must be able to perform physical duties of the position.
Job Requirements:
https://jd.viha.ca/JD2021.pdf
