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Office Administrator – Parts and Logistics
*O’Dell Associates Inc – London Division
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Are you the type of individual who can handle a multi-tasking challenge?
Are you one, who can coordinate various office duties, responsibilities, handle multiple customers inquires by phone, email, and in-person, but at the same time organize, arrange, and complete all requirements relating to receiving and shipping logistics all in a day and maintain an outgoing, friendly, and professional manner?
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If yes, TERRIFIC!*
- O’Dell Associates is seeking an individual like YOU for join our London, Ontario division!*
If you have not heard of us, we are a well-established heating, ventilating, and air conditioning (HVAC) company that works across Ontario with engineers, building owners, mechanical and sheet metal contractors in both commercial and industrial settings. We are currently looking to hire a permanent full time Office Administrator – Parts and Logistics individual to join our growing organization.
The Office Administrator – Parts and Logistics role is fully responsible for managing and conducting the day-to-day office and logistics duties. In addition to developing, providing, and maintaining strong professional customer services relationships with our customers and vendors while conducting continuously administration support within a team environment.
You’ll enjoy working in a supported team environment as well as having:
- Access to comprehensive benefit package and Group RRSP program that support employee wellbeing.
- Competitive salary based on years of experience.
- Supporting the Health and Wellness of all employees with paid vacation time.
- Enjoying our Christmas and & New Year holiday closure by spending a little extra time with your family and friends.
- Opportunity to engage in professional development and education opportunities.
In this role, you will be:
- The first point of contact for all incoming inquiries by phone, email, and in-person.
- Receiving all goods being delivered to the office or warehouse. As well as scheduling transportation of goods to be delivered to our customer’s shops and construction sites.
- Resolving shipping conflicts by thinking, deciding, calculating, and analyzing solutions that appeal to all parties.
- Fully responsible for providing accurate quotes for all HVAC Parts.
- Managing the ordering process from beginning to end, including generating orders, purchase orders, fulfillments and packing slips using our in-house program (Netsuite)
- Must be able to multitask, be organized, and pay close attention to detail.
- Providing additional administration support for the sales teams and other duties as required.
Do you have these qualifications?
- A College diploma in Office Administration.
- A minimum of three to five years of office administration experience and experience with logistics strongly preferred.
- Strong verbal and written communication skills to greet customers in a friendly, and professional manner in person, through emails, and over the phone.
- Strong interpersonal skills to work independently as well as in a team environment across multiple office locations.
- The ability to problem solve and analyze numerical data.
- Display a high level of proficiency and skill in Microsoft Office, Word, Excel, Outlook, and Teams.
- Ability to lift a max of 50 pounds
- Warehouse experience loading and off loading shipments and operating a forklift and pump cart considered as asset (training will be provided)
- A valid G driver’s license and own reliable vehicle
We appreciate all who express interest; however, only those selected for an interview will be contacted.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, O’Dell Associates will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. Please inform Human Resources of the nature of any accommodation(s) that you may require.
Job Type: Full-time
