PHSA Looking for Business Technology Lead, Clinical Informatics, BC Mental Health & Substance Use Services – Vancouver, BC at Vancouver, BC Full Time

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

We are seeking an experienced Business Technology leader in Clinical Informatics. A strong and thoughtful leader who excels at building collaborative relationships and supporting the team to deliver results.

BCMHSUS is a values-driven organization – we serve with courage and compassion. We believe that mental wellness is for everyone. We believe that vulnerable people deserve the best health and life possible and that rehabilitation and recovery is possible. BCMHSUS provides highly specialized treatment for people across British Columbia with severe mental health and substance use/addiction issues, people in custody, and people who have been referred by the courts for assessment and treatment.

What you’ll do

The Business Technology Lead, Clinical Informatics reports to the Manager, Clinical informatics, and has direct responsibility for the overall operational and business support of processes related to technology solutions within BCMHSUS. The Business Technology Lead is responsible for providing leadership, project management and stakeholder engagement for initiatives related to technology solutions across the BCMHSUS sites. This role works very closely with IMITS, Lower mainland consolidated services, and BCMHSUS stakeholders to ensure service levels are met and continuity to business and clinical operations are effectively provided. The Business Technology Lead ensures effective planning, implementation and evaluation of initiatives and the alignment of those initiatives with overall strategic direction of the PHSA. The role oversees the business processes related to disaster recovery and business continuity for BCMHSUS.

Facilitates the integration of technologies into clinical practice to enhance efficiency, safety and care quality

Assesses and manages support needs for clinical system technologies, applications and mobile technologies across BCMHSUS as required

Participates in and provides leadership support to business and technologies related governance committees within the health organization/department/program

Ensure that the operational processes, support model and governance are aligned and support decision making and implementation of technological solutions within BCMHSUS.

Lead the assessment, prioritization, and oversight of BCMHSUS technology project initiatives. Establish detailed project charter, plans and objectives to outline timelines and project deliverables. Execute project plan according to project methodologies to ensure successful and coordinated completion of initiative components, facilitates consensus with stakeholders as needed, and ensures readiness for project implementation.

Track project progress according to project plan and identified metrics. Monitor and reports on the status of projects and major barriers encountered. Makes recommendations to project stakeholders regarding project’s scope and related changes required to facilitate a successful outcome. Implement or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.

Participate in the development and monitoring of project budgets within the context of operations demands and environmental and resources constraints and use best practice methods to thoroughly monitor and adhere to allocated budgets.

Manage and effectively communicates processes related to IMITS initiatives to BCMHSUS stakeholders.

What you bring

Qualifications:
A level of education, training, and experience equivalent to a Master’s degree in Business or Health Administration and/or a related field, plus five (5) years’ of recent related experience in a similar role in information management or business analysis including a minimum of three (3) years in a team lead role.

• Superior degree of critical-thinking and analytical skills with the ability to integrate a broad

system thinking/perspective.

• Superior written skills with a requirement to produce concise, structured and very well

written project management related documentation and reports.

• Strong interpersonal and leadership skills.
• Excellent communication skills including the ability to facilitate and persuade others.
• Ability to explain complicated technical issues in non-technical terms and in a non-technical

manner.

• Customer focused with ability to facilitate and encourage cooperation between diverse

operational groups and skill sets.

• Demonstrated ability to build and maintain effective relationships.
• Proven ability to plan and execute complex projects with stringent timelines.
• Demonstrated ability to establish courses of action for self and others that are results-

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.