Customer Service Lead
A Parent Media Co. Inc. (APMC) is looking for a Customer Service Lead to join the family to support our world-class Safe Streaming™ team!
Who We Are:
APMC is a family-focused company, committed to ensuring audiences have a safe, premium streaming experience while watching their favorite TV shows.
Kidoodle.TV® and Glitch+™ are award-winning streaming services that are available in over 160 countries and territories, and on thousands of connected devices. Kidoodle.TV is a place where parents and caregivers can trust that their children will be safe and not exposed to harmful or inappropriate content. Every piece of content available on Kidoodle.TV is strictly vetted by caring people committed to protecting children! Kidoodle.TV is available on iOS, Android, Apple TV, Fire TV, LG, Samsung, Chromecast, Roku, Amazon, Comcast, Jio, Connected TVs, HTML5 Web, and many other streaming media devices.
Learn more about us at www.kidoodle.tv.
Location: Calgary, AB
Perks of the Family:
A Parent Media Co. Inc. is more than a great place to work, we believe in the human behind every position and are here to support them in all areas of their life.
We offer:
Who Are You:
You are an expert in customer care and a problem solver that provides a consultative approach to issue resolution. You are compassionate, energetic, bold and want to work in a customer-centric role with an amazing opportunity to make an impact on our customers. You bring an enthusiasm and a positive attitude to the work you do, and genuinely want to help each person you connect with.
What you need to succeed:
What is the Role:
As the Customer Service Lead, you are part of a critical function of our business. Often being the first point of contact for many customers. You will lead our customer service support function with the primary focus of providing outstanding customer service to our customers through developing effective and engaging customer service procedures and practices.
Your Duties and Responsibilities:
To be considered for this exciting and challenging role, please apply TODAY.
Deadline to apply: March 16
A Parent Media Co. Inc. (APMC) is committed to employment equity, welcomes diversity in the workplace and encourages applications from all qualified individuals. We thank all interested applicants; however, only qualified applicants selected for an interview will be contacted.
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