Specific Skills
Investigate and resolve complaints and claims
Implement price and credits policies
Determine staffing requirements
Manage staff and assign duties
Resolve problems that arise, such as customer complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Schedule activities, keep logs, maintain records and prepare reports
Plan, organize, direct, control and evaluate daily operations Work Conditions and Physical Capabilities
Attention to detail Ability to Supervise
1 to 2 people
3-4 people Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Client focus
Organized
Efficiency
Goal-oriented
Quick learner
Time management Health benefits
Health care plan