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Help us transform precision manufacturing!
Acerta is on a mission to understand the digital thread of data for every vehicle. Our customers are global automakers and suppliers who make complex parts that power all kinds of vehicles.
We’re currently focused on helping manufacturers make better parts more efficiently using machine learning and artificial intelligence (ML/AI). We’ve built a predictive quality analytics solution called LinePulse to help them make better day-to-day decisions. LinePulse arms them with actionable insights so they can proactively address quality issues before they impact production. Sometimes, our customers want help with problems in the vehicle instead of quality issues in their manufacturing plants. That’s OK, too because we also use ML/AI to create unique solutions for specific on-road challenges.
If you’re ready to make a huge difference in the automotive and off-highway industries, come join our team.
Job Summary:
The primary responsibility of the Acerta Sales Engineer is to support sales personnel in driving sales and revenue. You will support technical discovery of customer needs, work to map Acerta’s company and product capabilities to customer needs, lead technical qualification, support in creation of business strategies to secure new business for Acerta.
You are paramount in influencing and advocating Acerta-based solutions. The Sales Engineer does this by thoroughly understanding the customer current state environment and pain points, and painting the vision of how Acerta’s solutions can impact that for the better. The Sales Engineer is expected to have in-depth knowledge of product functional capabilities and technical architecture to support sales.
The Sales Engineer works in tandem with Account Executives to drive new sales opportunities from qualification to close. In particular, the Sales Engineer is responsible for supporting sales pitches and demos, leading the technical discovery of customer pain points, architecting the overall solution for the customer, collaborating to put together strong customer proposals, and working seamlessly as part of a larger go-to-market team, which includes product management, engineering, customer success, marketing personnel, and partners.
Key Responsibilities:
- Drive sales that align with Acerta’s strategic goals, by developing new and existing opportunities that lead to future revenue.
- Participate in sales discussions, presentations, demos to introduce to potential customers the company’s products and full range of capabilities.
- Help scope new projects / deployments and prepare technical details for proposals.
- Put together new sales enablement material to support technical discovery and presentations; collaborate with Marketing on new materials.
- Be an evangelist for Acerta and its products by participating and presenting at trade shows and representing the company in industry organizations.
- Participate in and support existing customer training sessions.
- Partner with select current customers to better understand needs and generate additional sales.
- Be the ‘voice of the customer by successfully articulating their needs to the internal Acerta team.
- Extract information from customers that informs new product and business opportunities to Acerta.
- Cultivate key relationships with assigned accounts through effective stakeholder management, both internally and externally.
- Work effectively and collaboratively with internal teams to provide timely responses and solutions to clients.
- Be a role model for Acerta company values by role modeling exemplary ethical behavior.
Requirements and skills:
- Practical knowledge of manufacturing processes (especially in discrete and precision manufacturing environments).
- Proven experience in Engineering, Manufacturing, or similar roles.
- Experience in customer facing roles, like sales or service, is a plus.
- Bachelor’s degree with a strong record of academic achievement.
- Outstanding knowledge of MS Office; knowledge of CRM software (e.g. Salesforce) is a plus.
- Excellent communication/presentation skills and ability to build relationships.
- Organizational and time-management skills.
- Adaptable / teachable with a strong desire for continued learning and improvement.
- Enthusiastic and passionate.
Key Competencies:
- Self-starter
- Collaborative
- Customer-focused
- Excellent Communication skills
- Initiative, energy, and drive
- Team player
- Innovative & Curious
- Problem solver
- Resourceful
- Results-oriented
About Acerta:
Acerta is transforming quality control by leveraging artificial intelligence to help automakers get complex products to market faster and with fewer defects. Our machine learning models support the entire automotive life cycle, enabling Acerta’s clients to locate the earliest indicators of future product failures in the plant and on the road, from the assembly line to the finish line. From reducing scrap and rework rates to accelerating root cause analysis, we provide automotive engineers with the tools to optimize vehicle quality, safety, and reliability.
We’re committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds and walks of life. Come join us.
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