Ackroo Looking for Director of People & Culture at Stoney Creek, ON Full Time

Ackroo is an innovative SaaS-based technology Company that is consolidating, simplifying and improving the loyalty marketing, payments and point of sale industry. We provide innovative marketing, financial and operational solutions to help Automotive, Hospitality, Petroleum, and Retail merchants of all sizes attract, retain, and grow their customers and their revenues with greater ease, speed and insights. Founded in 2012, our organization continues to experience phenomenal growth and thrives on an entrepreneurial spirit, passion, and top-tier talent. Join Us!!

What We Offer:

• Competitive Compensation Package
• 3 Weeks Vacation
• Enriching Culture
• Career Growth Opportunities
• Training and Development

The Opportunity:

We are seeking an innovative Director of People & Culture for a permanent full-time position at our Hamilton office. Reporting to the CEO, the Director of People & Culture will partner with the business and the senior leadership team to design, develop and implement strategies that will attract, engage, and develop employees and build upon a high-performance culture. The ideal candidate has experience creating an enriching employee experience for a high growth business and developing high performing leadership teams.

Key Responsibilities:

• Provides strategic leadership to the HR department.
• Develops and maintains HR manuals and policies.

• Provides expert advice to leadership team on operational people matters, risks, issues and trends to keep managers informed and supported, including coaching managers in labour relations, employee engagement, and workforce planning issues.

• Recruits and fills open positions through the company’s extensive hiring process.

• Develops, supports, and leads training and development programs and initiatives across the organization.

• Provides current and prospective employees with information about policies, job duties, working conditions, wages, and employee benefits.
• Handles employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
• Examines current employee engagement and develops and implements initiatives to improve engagement for both office and remote employees.
• Prepares employment contracts for new hires.
• Provides guidance and counselling to managers and employees.
• Leads the new hire onboarding process and supports managers with developing effective onboarding plans for their departments.
• Oversees and manages probations and performance reviews.
• Oversees the company’s HRIS by addressing employee questions and ensuring data is consistently up to date.
• Oversees benefits administration and provides strategic input on how to shape the company’s benefits program to get the best return on investment.

Required Skills/Qualifications:

• 10+ years of progressive Human Resources experience, preferably with experience in an entrepreneurial, high-growth environment
• Experience with providing leadership to senior management
• Experience recruiting in the SaaS industry

• Experience providing leadership in a variety of HR functions in a small to medium sized business

Experience with any of the following would be considered an asset:

• CHRP/CHRL designation
• BambooHR (or a similar HRIS)
• Experience serving employees across Canada
• Experience developing leadership training and mentorship programs
• Experience developing strategic and engaging onboarding and offboarding processes.

Compensation:

• Base – $90,000 – $100,000
• Immediate health and dental benefits
• Stock Options

Ackroo is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender, identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply. If you need accommodations during the recruitment process, please advise our Talent Acquisition team.

We thank all candidates for submitting their applications, but due to the high volume of applicants, we will only be contacting candidates who are selected to move forward in the next step of the recruitment process.

Job Type: Full-time