ADNM International Inc. Looking for Business Solution Consultant – CMMS at Laval Full Time

MISSION:
The Business Solutions Consultant, Maintenance Management (CMMS) is responsible for supporting clients in optimizing their maintenance management processes by following best practices through the implementation and ongoing support of TAG (The Asset Guardian), a computer-aided maintenance management (CMMS) and asset management (EAM) software.

Responsibilities include requirements and business process analysis, writing detailed functional specifications, system configuration, data migration, end-user training and pre- and post-production support.

MAIN RESPONSIBILITIES

– Analyze the context, business needs, and functional and non-functional requirements from a maintenance and enterprise asset management perspective;

– Analyze existing business processes in order to be able to advise the client;

– Write detailed functional specifications, have them validated and approved by the stakeholders;

– Configure the system;

– Participate in data migration;

– Support the client’s teams during the functional and integrated testing of the system and participate in verification and validation tests;

– Participate in risk management and change management activities;

– Prepare, coordinate and deliver training to super users and end users;

– Provide pre- and post-production support;

– Participate in the writing of functional or technical project documentation;

– Provide level 2 functional support to existing customers for ongoing projects;

– Provide pre-sales support to the sales team, including software demonstrations, project estimating, system design and documentation, requirements analysis and proposal content, as required;

– Participate in company initiatives (training, documentation, training videos, marketing content, etc.).

– Interact with internal teams and external customers as appropriate.

– Produce relevant technical and R&D documentation on a regular basis.

– Perform any other related tasks.