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Advance Construction Equipment Limited is accepting resumes for the position of PRODUCT SUPPORT/ MANAGER located in our Harriston location. In pursuing a career with us, you are opening the door to a fulfilling a career with a dynamic company that continues to grow and develop. We know that great people are the key to the success of our business!
Position Summary:
The position has full responsibility for both operational execution and business development working very closely with his or her team of associates. The Branch Manager provides the overall leadership, motivation and management, at the Branch level to positively impact Branch Operations, with a focus on the Service Department.
The Branch Manager will be responsible for leading and inspiring their team to deliver. This includes, but is not limited to, the overall branch operations including customer and teammate satisfaction, operational adherence to policy and general maintenance and appearance of the branch
Employee Engagement/Leadership:
- Review reports and develop action plans to increase your branch’s sales performance and customer satisfaction
- Build new customer relationships, manage existing ones, and build loyalty within your market
- Ensures that the health and safety policies and procedures are followed by all personnel and sub-contractors.
- Develops a performance culture through a robust performance management process that ensures all associates receive regular feedback and specific development plans.
- Evaluate current metrics and communicate how they impact current profit-sharing dollars
- Routinely inspect your workplace and your team’s work habits with a focus on improving safety standards and procedures
- Maintain safety standards and legislative requirements for the building, fleet, and equipment
- Perform other job-related duties as required to support the branch
Education and Experience:
- Ability to schedule and maintain the Service Department
- Experience working in a Heavy Construction Equipment would be ideal, with knowledge in the industry
- Effectively use Word, Excel, Outlook,
- Basic understanding of invoicing, billing and general math skills.
- Minimum five (5) years managerial experience with a demonstrated record of strong leadership and motivational ability
- Hold a valid Ontario Driver’s License
- Ability to thrive in a performance-focused and results-oriented environment
- Experience with conflict-resolution and problem-solving in an environment with multiple stakeholders and balancing priorities
- Ability to provide day-to-day leadership by effectively delegating responsibilities and providing consistent follow-up
- Commitment towards ensuring a safe work environment for teammates and customers
Job Types: Full-time, Permanent
Salary: $55,000.00-$90,000.00 per year
Additional pay:
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
