Aeolus Freight Solutions Inc. Looking for Customer Service Representative at Boucherville, QC Full Time

• Coordinating transactions between the company and the vendor
• Explaining terminology and the nature of work completed to customer
• Tracking repairs
• Scheduling
• Performing cost and time estimates for transactions
• Assisting vendors in analyzing the nature of vehicle issues
• Contacting internal customers in the case of additional work to relay the details and extra costs
• Entering details of repair jobs on the company’s network
• Releasing repaired equipment to the customers and explaining the work done and costs accrued to ensure customer satisfaction and repeat business
• Opening and closing work orders, completing quotes
• Other duties as assigned

Job Type: Full-time

Salary: $22.00-$25.00 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• Customer service: 2 years (preferred)
• Automotive: 1 year (preferred)

Work Location: One location