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Job Description We are looking to hire home-based call center agents for a long-term project. Work from the comfort of your home in global markets as part of a Vancouver-based company and develop your career with us!
- Only British Columbia Residents can apply to this position
- Fluent English is a must for proper customer service delivery
- Must have excellent time management and call center customer support experience
If yes, we would like to offer you the following work-at-home, long-term job opportunity:
Inbound phone support for a Canadian-based organization
Tasks & responsibilities
- Represent a well-established Canadian-based organization
- Provide a helpful, supportive customer service experience for Canadian customers
- Inbound and outbound calling
- Follow standard operating procedures and escalate problems to Supervisors
- Maintain a quiet home office with a stable internet connection to perform professional customer support duties
- Participate in all necessary training sessions, phone/video conferences for team meetings and one on one coaching
- Maintain a good working relationship with assigned supervisors and co-workers
- Full-time role, based on Canadian business days Monday through Friday and bi-weekly Saturdays (based on agreed schedule with the supervisor)
Home office Requirements
- Have an Internet speed of at least 10 mbps download and 5 mbps upload (must provide a speed test copy)
- Must have a workspace free from outside noise and distractions
- USB headset is recommended to maximize good sound quality
- Must agree to reside at your current address for min. 3 months
Benefits
- Flexible working hours with competitive compensation!
- Home-based work opportunity with great team work!
- Passionate and collaborative working environment!
Apply here:
https://www.agentsrepublic.com/signup/?ref=300
Company Description
Headquartered in Vancouver, Canada, Agents Republic provides next-generation contact center services with global workforce. The company was formed by industry professionals with more than 14 years track record in cloud-based contact center outsourcing in 38 countries. Agents Republic delivers exceptional customer service, technical support, back-office and sales support services with native-speaking agents, using state-of-the-art technologies, including cloud automation and Artificial Intelligence. Services are available 24/7/365 in all time zones across multiple channels: phone, email, chat, video chat and social media. Agents are carefully selected, trained and certified to represent global brands, and equipped with local market knowledge in regional dialects. Whether you optimize locally or expand globally, you need a reliable partner that exceeds your expectations. Join the Republic!
Headquartered in Vancouver, Canada, Agents Republic provides next-generation contact center services with global workforce. The company was formed by industry professionals with more than 14 years track record in cloud-based contact center outsourcing in 38 countries. Agents Republic delivers exceptional customer service, technical support, back-office and sales support services with native-speaking agents, using state-of-the-art technologies, including cloud automation and Artificial Intelligence. Services are available 24/7/365 in all time zones across multiple channels: phone, email, chat, video chat and social media. Agents are carefully selected, trained and certified to represent global brands, and equipped with local market knowledge in regional dialects. Whether you optimize locally or expand globally, you need a reliable partner that exceeds your expectations. Join the Republic!
