Air Canada Looking for In-Flight Service – Crew Scheduling at Toronto, ON Full Time

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Flight Attendant Crew Scheduler (Unifor), reporting to the Cabin Crew Scheduling Manager

Paid training will be for a period of maximum 6 months. Should you be contacted for an interview, further information will be provided at that time.

This position is responsible for scheduling Cabin Personnel in accordance with contractual and Company regulations for all Air Canada operations.

Schedule Cabin Personnel in accordance with Company policy, Ministry of Transport (M.O.T) regulations or Canadian Union of Public Employees (CUPE) collective agreement.

Monitor and action daily and future Cabin Personnel requirements. Re-schedule as necessary.

Provide effective and timely communication with all Cabin Personnel as it relates to scheduling activity and schedule deviations.

Compile management information.

Analyze irregular operations and make effective scheduling decisions.

Coordinate scheduling activities to achieve on time operational performance in concert with other operational departments.

Interpret and administer the CUPE collective agreements.

Bilingual French

Qualifications

Mandatory Covid-19 Vaccination Required

Solid decision-making ability in high pressure situations

Strong interpersonal, communication, analytical and organizational skills

Demonstrated ability to maintain and monitor records effectively

Experience with conflict resolution and problem solving

Previous airline operational experience an asset

Previous Call Centre experience an asset

Good computer skills; knowledge of RES III, NetLine, & Communicator is an asset

Must work shifts, including midnights

Ability to work under pressure with minimal supervision

Must successfully complete and pass Initial Flight Attendant Crew Scheduling Training Program.

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. French is an asset.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.