Alberta Health Services Looking for Administrative Support III – Patient Registration Clerk at St. Paul, AB Full Time

Your Opportunity:

Registration of clients utilizing regional registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/ newborns in the Alberta Person Directory. Completion of necessary documents to complete the registration process for WCB, RCMP, and/or NRA clients. Collect and receipt payment for clients that do not have valid health care insurance, uninsured services, ER physician notes, medical supplies, and immigration x-rays. Respond to telephone queries and requests for patient information as per appropriate guidelines. Depart ER visits in the regional registration system to include the attending physician, triage score, departure date and time, and discharge diagnosis in a timely manner. Application of identification wristbands for all clients. Coordinate inpatient bed assignments in consultation with the Bed Utilization Coordinator/ Charge Nurses, and/or PCC. Separate client records and interfile utilizing terminal digit system and date order. Greet clients, visitors and staff, and directing them to the appropriate areas throughout the Health Center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Generate and complete discrepancy reports in a timely fashion. Complete deposits as per Finance guidelines and maintain the float. Accept sick calls from staff as applicable, and initiate calls to find appropriate relief. Retrieval of patient charts from Health Information/ Records Management department outside of regular hours and log removal of chart to appropriate nursing unit/physician. Ensure work area is stocked with necessary supplies and supplies are stored appropriately. Other duties as required.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.