HR/LOA Admin Assistant – Administrative Support IV in the HR and LOA Administration Department is an extremely specialized role in a high volume, complex environment where they administer, and process employee life events in accordance with all of AHS’s Collective Agreements and Management Out of Scope Guidelines. This position requires extensive knowledge of Alberta Health Services-Human Resource and Leave of Absence policies, procedures, compensation rules and guidelines, collective agreements, and various technological systems. The work is performed within a collaborative team that must deal with tight pay period driven time lines for over 100,000 employees. It takes up to one full year of training and experience to be fully competent in all the varied tasks that the HR/LOA Admin Assistant – Administrative Support IV must perform. This position provides expert advice and guidance in HR and LOA Administration procedures to Managers, Employees, Resolutions Specialists, and HR Client Services. The HR and LOA Administration work is performed independently; decisions, advice, and recommendations are made based on their knowledge of all policies, programs, procedures, and guidelines that tend to be in constant flux. They assist in initiating changes to the mentioned processes to ensure the integrity of the service provided. Accountabilities: Proficient assessment and processing of complex and varied transactions within established time and quality standards. Confirms data accuracy and maintains appropriate controls for audit verification. Maintains client confidentiality. Monitors and maintains various client databases.
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Required Qualifications:
Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields.
Additional Required Qualifications:
Minimum 3-5 years Human Resources and or Leave of Absence experience with an aptitude for analytical work. Knowledge of Human Resources, leave of absence, occupational health and safety, payroll, and related processes in a diverse health care environment. Relevant education – such as a HR Certificate/degree required.
Preferred Qualifications:
The ability to gather, analyze, and synthesize information within the framework of multiple collective agreements and AHS policies and procedures. Must be proficient in the use of MS Word, Excel, Access, and PowerPoint. Experience working in direct contact with clients via telephone and email. Experience working with multi-union environments. Experience in Query Reporting, RMS, Alberta Blue Cross flex system MS Outlook, and PeopleSoft is an asset.
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