Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV
Union: AUPE GSS
Department: EDM Hlth Link AB Central Acces
Primary Location: Plaza 124 Building
Multi-Site: Not Applicable
FTE: 0.70
Posting End Date: 02-MAY-2022
Employee Class: Regular Part Time
Date Available: 12-MAY-2022
Hours per Shift: 7.75
Length of Shift in weeks: 12
Shifts per cycle: 42
Shift Pattern: Days
Days Off: As Per Rotation
Minimum Salary: $25.24
Maximum Salary: $30.68
Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields.
Additional Required Qualifications:
Completion of Grade 12 (diploma) required. Medical terminology course required. Office Administration certificate MOA or other post-secondary education. Intermediate knowledge of Microsoft Office is required; with certification being an asset. The successful candidate must have a minimum typing speed 40 WPM. Experience equivalents will be considered. Data entry skills. All candidates undergo standardized testing to determine suitability. Ability to recognize potential errors and provide solutions; troubleshooting skills required.
Preferred Qualifications:
Possess strong interpersonal, decision-making, and communication skills. Contact centre experience is an asset. Customer service, particularly telephone-based experience. Dedicated to quality improvement. Demonstrated ability to work in a team setting.
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