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Your Opportunity:
Are you looking for a rewarding career with opportunities for development & advancement? Are you a dynamic administrator that can flourish in a fast paced scheduling environment that has a direct impact on patient care? Reporting to the Manager of Staffing Service Centre (SSC), this Scheduler uses the Environment for Scheduling Personnel (ESP) staff scheduling application proficiently & works within established staff scheduling processes to complete staff scheduling tasks within short timelines in a busy, high pressure environment. Attention to detail will be crucial as you ensure that employees are scheduled appropriately, & employee pay data is captured in accordance with policies, procedures, & collective agreements. Leveraging accomplished, technical & interpersonal communication skills you will provide outstanding customer service to clients, in a fast-paced environment while adapting to frequent interruptions & shifting priorities. Your expertise will also be used to assist in the training & orientation of new staff. Your key responsibilities will include filling pre-booked & immediate shifts that result from staff vacation, leave of absence, illness, & education leave, anticipating staffing needs & informing managers of shifts that require further attention, entering data for payroll, providing scheduling reports, detailing records & compiling/providing statistical information. The ideal candidate will focus on developing trusted relationships, effective interdisciplinary communication with clients with a patient focused mindset. Schedulers will be assigned to support North Zone & the correlative SSC hours of operation. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable & is payable on an hourly basis for all hours paid at the basic rate of pay.
Are you looking for a rewarding career with opportunities for development & advancement? Are you a dynamic administrator that can flourish in a fast paced scheduling environment that has a direct impact on patient care? Reporting to the Manager of Staffing Service Centre (SSC), this Scheduler uses the Environment for Scheduling Personnel (ESP) staff scheduling application proficiently & works within established staff scheduling processes to complete staff scheduling tasks within short timelines in a busy, high pressure environment. Attention to detail will be crucial as you ensure that employees are scheduled appropriately, & employee pay data is captured in accordance with policies, procedures, & collective agreements. Leveraging accomplished, technical & interpersonal communication skills you will provide outstanding customer service to clients, in a fast-paced environment while adapting to frequent interruptions & shifting priorities. Your expertise will also be used to assist in the training & orientation of new staff. Your key responsibilities will include filling pre-booked & immediate shifts that result from staff vacation, leave of absence, illness, & education leave, anticipating staffing needs & informing managers of shifts that require further attention, entering data for payroll, providing scheduling reports, detailing records & compiling/providing statistical information. The ideal candidate will focus on developing trusted relationships, effective interdisciplinary communication with clients with a patient focused mindset. Schedulers will be assigned to support North Zone & the correlative SSC hours of operation. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable & is payable on an hourly basis for all hours paid at the basic rate of pay.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV
Union: AUPE GSS
Department: COVID-19 Staffing Office
Primary Location: Grande Prairie Public Health
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 28-APR-2022
Temporary Employee Class: Temp F/T Benefits
Date Available: 09-MAY-2022
Temporary End Date: 09-NOV-2022
Hours per Shift: 7.75
Length of Shift in weeks: 10
Shifts per cycle: 50
Shift Pattern: Days, Evenings, Weekends
Days Off: As Per Rotation
Minimum Salary: $25.24
Maximum Salary: $30.68
Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields.
Additional Required Qualifications:
Knowledge and operation of Microsoft Outlook, Word and Excel. Ability to participate and complete a 6 week training course. Current experience working in an AHS centralized ESP Staffing Service Center. 1 year customer service experience. 1 year scheduling experience. 3 years of experience in a customer service environment.
Preferred Qualifications:
Timekeeping/payroll experience. Call Center experience. Knowledge of the applicable collective agreements and pay codes. Experience working in a unionized, health care and/or 24/7 environment.
