In Volunteer Resources, our goal is to communicate and promote Alberta Health Services (AHS) as an organization of choice, develop strategic plans to build and sustain volunteer pipelines and to maximize the efficiency and productivity of our services, all in support of ongoing patient and family centered care objectives. The Volunteer Resources Retail Volunteer Coordinator will provide personalized support to all volunteers, in every phase of their engagement with AHS. The Retail Volunteer Coordinator will have significant interaction with potential and accepted volunteers, always contributing to the ongoing strategic goals of AHS and Volunteer Resources. While specifically supporting retail store operations volunteer sourcing activities as well as engaging, evaluating and refining the management of competent volunteer pools, the Retail Volunteer Coordinator will be organized, deliberate and relentless in the approach to support the resolution of challenges related to volunteer talent demands at AHS. The Retail Volunteer Coordinator will research, trial, execute and evaluate a variety of attraction and engagement strategies that support a sustainable, continuous pipeline of quality talent available to retail store operations that average an annual donation of ~$600K to $800K across 6 sites / 8 stores.
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Required Qualifications:
Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields.
Additional Required Qualifications:
Diploma in either Human Resources Management or Business Administration. A minimum of three (3) years’ experience in Human Resources or customer service role, preferably with a large health care organization. A minimum of two (2) years’ retail experience in a large store chain. A large store chain is defined as one with high volumes of inventory and a large customer base. 3 years personal volunteer experience (within the last 10 years), preferably with multiple organizations. Strong computer skills with demonstrated proficiency in Microsoft Office Suite(Word, Excel, PowerPoint) MS Project, MS Visio and Outlook. Experience with meeting technology, Telehealth and audio requirements, MS Lync, Adobe Connect and Skype for Business.
Preferred Qualifications:
Basic awareness of related legislation and best practices in volunteer management. Experience planning, developing and implementing full cycle volunteer management strategies. Excellent knowledge of Volunteer Management computer software. Healthcare experience and an understanding of the concepts of PFCC principles an asset. Demonstrated organizational skills to manage multiple competing assignments. Ability to build relationships by establishing and maintaining positive working environments.
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