Log In
Sign Up
Your Opportunity:
If you are an enthusiastic IT professional with an interest in making a difference in an evolving Information Technology department, then this is the role for you. We have the opportunity to fundamentally alter and significantly improve health care through implementing a technology framework that will connect patients and health providers like never before. Your personal and professional growth is vital to the success of our team and we’re committed to supporting you in these objectives. The successful candidate will join the Identity and Directory Services Team, to deliver quality service in a fast-paced and high-energy environment. The IT Analyst II position provides technical support related to Alberta Health Services systems either directly to users of the system or to service delivery functions. The position ensures reliable operations, resolves technical problems, assists with finding solutions to customer needs, and participates in projects and program initiatives. As a technical specialist, you will work with the Provincial Directory Services operational team to ensure the supported systems are performing 24x7x365.
Description:
As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.
- Classification: IT Analyst II
- Union: AUPE GSS
- Department: IT Identity
- Primary Location: Quarry Crossing
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 09-MAY-2022
- Employee Class: Regular Full Time
- Date Available: 30-MAY-2022
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $37.31
- Maximum Salary: $50.38
- Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of bachelor’s degree in Computer Science or Information Technology or equivalent.
Additional Required Qualifications:
Microsoft Certification(s) or completion of post-secondary education in relevant field. Must have a minimum of 3 years work experience in relevant Information Technology area. Demonstrated knowledge and experience managing Active Directory objects is required. Power Shell Scripting abilities are required. Must have demonstrated skills producing documented solutions. Position may require participation in an after-hours on-call support rotation. Responsibilities: Supporting Applications involved with Identity Management and Auditing. Upgrading management tools as required within lifecycle. Optimizing management tools to ensure efficiencies for operations teams. Training and Documentation for administrators of the managed tools as required. Assist with troubleshooting and tasks as required through IT ticketing system.
Preferred Qualifications:
The following qualifications would be of great benefit: Experience with Quest Software’s Active Roles Server, Change Auditor, Intrust, One Identity DGE, Enterprise Reporter are preferred. Experience in Identity Management Operations would be preferred. Experience with Microsoft O365 and Azure technologies would be an asset.