Description:
As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.
Classification: IT Analyst II
Union: AUPE GSS
Unit and Program: Provincial Support Services
Primary Location: CN Tower
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 14-OCT-2022
Temporary Employee Class: Temp F/T Benefits
Date Available: 24-OCT-2022
Temporary End Date: 31-JUL-2023
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days, On Call
Days Off: Saturday/Sunday
Minimum Salary: $37.31
Maximum Salary: $50.38
Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of bachelor’s degree in Computer Science or Information Technology or equivalent.
Additional Required Qualifications:
Experience transforming end user functional requirements into a workflow-based software implementation. Specialized depth in software technology. Knowledge of emerging trends in technology relating to software applications. Experience leading staff and business clients. Self-motivated and ability to work with little supervision. Superior customer relationship skills. Successful candidate must complete Epic application accreditation within first 45 days from date of hire. This position is required to configure the Epic platform. Qualifying applicants will be required to pass an aptitude test designed by Epic as part of the recruitment process. Candidates with scores that meet the acceptable standard may move forward to the next step of the recruitment process.
Preferred Qualifications:
Connect Care Experience, DI Application Support Experience, DI Clinical Knowledge, Familiarity with Radiant and Radiology Workflow.
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