Description:
As an IT Customer Support II, you will provide advanced technical support to a variety of users across AHS for information technology issues in accordance with AHS standards and practices.
Classification: IT Customer Support II
Union: AUPE GSS
Department: Corp IT Telehealth Support
Primary Location: Southport
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 21-APR-2022
Employee Class: Regular Full Time
Date Available: 09-MAY-2022
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $30.14
Maximum Salary: $36.80
Vehicle Requirement: Driver’s License, Vehicle Provided
Required Qualifications:
Completion of certificate in Computer Support or equivalent.
Additional Required Qualifications:
Diploma, or equivalent years of service in a TV, video or multi-media production related field. Minimum of two (2) years’ experience with deploying and working with audio visual, multi-media and video recording technology and related peripherals, including display technologies, digital and video cameras, sound/mixing boards, and photography. Two (2) years’ experience utilizing digital media software and applications for video and still image creation, editing and graphic design; particularly MS PowerPoint and Adobe software – Photoshop, Illustrator, InDesign, Premier Pro, and After Effects.
Preferred Qualifications:
Minimum five (5) years’ experience with professional familiarity using online meeting and collaboration tools like Skype, MS Teams, Zoom, WebEx, etc. Experience integrating digital signage into a healthcare setting or large organization. Flexible to work on site and from home. Ability to occasionally lift between 10-30kg of media equipment and transport to site.
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