Alchemy Global Talent Solutions Looking for Account Manager – Employer of Record Services at Canada Full Time

Our client an established employer of record service is looking for an experienced account manager to join their team in Canada. The role is fully remote & can be worked anywhere in Canada. The role will best suit someone coming from a Global Mobility, Corporate Relocation or Professional Services background.

The role will be supporting a variety of clients based across Canada helping to manage the relationship & coordinate assigned services to ensure a high level of service delivery throughout.

Key Responsibilities:

• Building and maintaining rapport with client’s ensuring that their needs and goals are established, and the appropriate services are engaged.
• Work with internal teams and vendors to ensure that services are running smoothly, and any potential issues are flagged and resolved in a timely manner.
• Deal with any issues and escalations, ensuring that steps are put into place to ensure they are not repeated.
• Provide support and guidance throughout the process, answering any questions as needed.
• Relay technical HR advice to the client’s on behalf of the HR team.
• Juggle multiple queries, clients and demands successfully, coming up with creative solutions as and when needed
• Delivery of any additional client services and account management services as required.

Key Skills:

• 4 years+ experience within Global Mobility, Relocation or professional services account management.
• Previous experience helping with new entity set up would be highly advantageous.
• Strong account management and client services experience.
• Excellent relationship management experience.
• Ability to juggle multiple projects and clients at different stages of the process.
• Bachelor’s degree in a related field.
• No sponsorship is available – you must be able to live & work in Canada without a visa.