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Work site environment
Noisy
Work setting
On-site customer service
Fast food outlet or concession
Tasks
Establish methods to meet work schedules
Supervise and co-ordinate activities of staff who prepare and portion food
Train staff in job duties, sanitation and safety procedures
Ensure food service and quality control
Address customers’ complaints or concerns
Maintain records of stock, repairs, sales and wastage
Establish work schedules
Supervision
3-4 people
Food and beverage servers
Food service counter attendants and food preparers
Kitchen and food service helpers
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Combination of sitting, standing, walking
Standing for extended periods
Bending, crouching, kneeling
Walking
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Team player
