We have built best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed.
Position Summary
The Client Support Specialist responsible for providing technical assistance and timely customer service to clients who use the Alexa Translations A.I. product. This role serves as the primary point of contact between the client and the company with respect to day-to-day queries on using the product and helping to resolve any issues or concerns that the client may have.
Principle Responsibilities and Duties
Qualifications
Education:
Experience and Proficiencies:
Skills and Abilities:
Professional Environment
Hours of Work
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