Allstate Canada Looking for Lead Infrastructure Systems Administrator at Markham, Ontario, Canada Full Time

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its “You’re in Good Hands®” promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Hybrid

Benefits to joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

Job description:

Our team is growing and we are actively looking to hire a Lead Infrastructure Systems Administrator for the Server Infrastructure team, with exceptional leadership and project management skills, proven ability for delivering results, ability to simultaneously manage multiple initiatives and provide guidance/direction to the team, and deep knowledge of key infrastructure products, including but not limited to:

• OS (Windows/Linux)
• Virtualization (VMware/vCenter, Nutanix)
• Remote Desktop, VDI
• Cloud Platforms (Azure, AWS)
• Software (Service Now, RDS, DCHP, IIS, SCOM, SCCM)
• Languages/scripting (Python, Bash, PowerShell, Batch, VBScript, SQL)
• Hardware (HCI, Dell, HP)
• Open source (HTTP, Confluence, Apache)

Accountabilities:

1. Installation and Configuration

• Installs, configures, and maintains highly complex IT systems software and hardware (e.g. operating systems, security tools, applications, servers, email systems, laptops, desktops, software, hardware, etc.) to meet end-user needs by ensuring the uptime, performance, resource availability, and security of the infrastructure remain within established budgets and operational guidelines.

• Acquires, installs, and upgrades computer components and software and ensures security through system access controls, backups, and firewalls.

• Automates routine tasks by scripting and writing programs for complex systems software configurations and enhancements.

2. Troubleshooting

• Develops plans for responding to service outages and other problems.

• Monitors system performance, maintains systems according to requirements, and resolves or escalates highly complex or persistent issues as they arise.

3. Team Leadership

• Coaches, reviews, and delegates work to less experienced team members.

Qualifications:

• Bachelor’s Degree in Computer Science / Computer Engineering or equivalent experience.
• Requires 8+ years of related experience in systems administration.
• Project coordination, organizational, prioritization, and time management skills with attention to detail.
• Interpersonal, oral, and written communication skills.
• Analytical, critical thinking, and problem-solving skills.
• Creating, analyzing, and troubleshooting large-scale distributed systems (e.g. operating systems, security tools, applications, servers, email systems, laptops, desktops, software, hardware) including databases, networks (LAN, WAN, UNIX) and patch management.
• Workflow process design, ECM repository design, and records management best practices.
• Windows network and storage environments.
• Principles, methods, and best practices for unifying communication systems.
• System security (e.g. intrusion detection systems) and data backup/recovery principles and best practices.
• Incident response processes to investigate and respond to service outages and performance issues.
• Systems Development Life Cycle (SDLC) and Agile methodology and principles.
• End-to-end project coordination and collaboration.
• Data visualization tools to prepare flow charts, models, and other documentation (e.g. Visio).
• System usage monitoring tools.
• Trouble ticketing tools.

Bonus qualification:

• SQL scripting, query tuning, and constructing data manipulation language (DML) statements
• Object-oriented programming skills (e.g. JavaScript, .Net)
• Markup languages (e.g. HTML, CSS) for form design
• Code versioning tools (e.g. GIT)
• Azure Fundamentals Certification
• ITIL Foundation Certification
• Red Hat Enterprise Linux (RHEL) Certification
• Windows certifications
• VMware/Nutanix certifications

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.