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Job Purpose
- Reconciliation and settlement officers (RSOs) are responsible for the daily trading settlement operation and its bank reconciliation
- RSOs are responsible for resolving all issues arising from electronic transactions with liquidity partners including but not limited to the management of credit margin
- Perform automated back-office processing and posting of over-the-counter transactions, and reporting
- Engage with liquidity, banking and business partner on improved service delivery
Responsibilities
- Liaise with banks and aggregators on settlement and resolve discrepancies
- Reconciliation of transactions and Settlement to various Liquidity Providers, Payment Services Providers and banking partners
- Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to management
- Ensures timely reconciliation of all transactions including but not limited to over-the-counter transactions
- Ensure daily validation of transaction posting on the system
Specification & Requirements
- Creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently
- A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process
- Passionate about solving problems and is focused on customer experience and outcomes
Requirements
- A College Degree or its equivalent
- Digital Financial Services or banking industry experience preferred
- Leadership and team work skills
- Organization and Time management skills
- Proficiency in the use of MS office suites
- Excellent communication skills and interpersonal skills
- Attention to details and accuracy
- Strong analytical and problem-solving skills