DUTIES AND RESPONSIBILITIES
– Complete the forms for the opening of files and clients using a PDF form;
– Write mandate letters and advance requests;
– Gather the necessary information for trademark or patent applications in Canada and abroad;
– Follow up on registration applications with government offices (Canadian and American) and correspondents;
– Manage deadlines;
– Make modifications, assignment/ changes of information from the Intellectual Property Office (in Canada and the United States) for clients;
– Perform general information searches for clients and answer their ad hoc questions;
– Participate in weekly department meetings.
COMMUNICATION AND CUSTOMER FOLLOW-UP
– Process incoming mail/ emails and update customer files accordingly;
– Prepare and transmit communications (letters/ emails/ reports) to clients;
– Forward various reminders to customers for deadlines.
BUSINESS DEVELOPMENT
– Respond to solicitation emails from potential trademark customers.
INVOICING
– Record working hours;
– Make requests for invoices;
– Carry out estimates.
CONTINUOUS IMPROVEMENT
– Review and improve model letters, and make appropriate changes.
Do you have between one and two years of experience in intellectual property? Looking for a new challenge? Let us know your interest!
As an equal opportunity employer, Personnel Alter Ego values diversity in its workforce and seeks to ensure all groups remain fairly represented. Candidates must have the legal right to work in Canada.
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